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Baker Publishing Group - Florence Littauer

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147 pages

English

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Description

For 25 years, Florence Littauer's bestselling Personality Plus has been required reading for employees of major companies. Now, Personality Plus at Work takes things a step further and shows readers how to work successfully with anyone by paying attention to basic personality differences. It shows readers what happens when personalities are ignored, how each personality can lead, and how to combine different personalities to maintain a vital and harmonious workplace. Managers and leaders will especially appreciate the insights found in this book, but anyone who works with co-workers, whether in a paid or volunteer position, will discover how to harness the power of personality.

Informations

Publié par	Baker Publishing Group
Date de parution	01 janvier 2011
Nombre de lectures	6
EAN13	9781441214898
Langue	English

Informations légales : prix de location à la page 0,0403€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.

Extrait

© 2011 by Florence Littauer and Rose Sweet
Published by Revell a division of Baker Publishing Group P.O. Box 6287, Grand Rapids, MI 49516-6287 www.revellbooks.com
E-book edition created 2010
Ebook corrections 02.26.2016
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means—for example, electronic, photocopy, recording—without the prior written permission of the publisher. The only exception is brief quotations in printed reviews.
ISBN 978-1-4412-1489-8
Library of Congress Cataloging-in-Publication Data is on file at the Library of Congress, Washington, DC.
The characters and events in this book are fictitious. Any similarities to real persons, living or dead, are coincidental and not intended by the authors.
“In a classic fashion, Florence Littauer and Rose Sweet combine Florence’s lifelong study of the Personalities with timely, contemporary applications for small-business owners, entrepreneurs, and ministry leaders. The chapter ‘Personalities and Multilevel Marketing’ gives valuable insight for individuals and couples involved in any multilevel direct-sales organization. If you want to know how to successfully work with anyone, this book is a must-read!”
John H. Thurman Jr. , MDiv, MA, licensed clinical professional counselor; Five Diamond Designer, Premier Designs Jewelry
“My friend Florence Littauer has taught me more about the Personalities than any other person. Run, don’t walk, to buy this book. You will be glad you did!”
John C. Maxwell , author and speaker
“Positive relationships with co-workers are an integral part of how any organization can continue to grow and evolve in changing times. Littauer takes a thought-provoking look at various Personalities and how best to utilize them to achieve the greatest success.”
Dr. Nido Qubein , president, High Point University; chairman, Great Harvest Bread Company
“In my career I’ve used any number of the ‘latest and greatest’ management techniques to improve my bottom-line. But it always comes down to really knowing and understanding Personalities, whether it’s my boss, peers, or employees. I highly recommend that everyone not just read Personality Plus at Work but give it real thought and consciously identify the Personalities of those around you in the workplace. It will prove invaluable!”
Ed Bennett , PE, LEED AP, executive director for physical plant and deputy for facilities management, Virginia Commonwealth University
“I’ve consulted with Rose for years about personnel problems in my mortgage, title, and escrow companies. Thanks to understanding the Personalities—and particularly how to successfully blend them—I now have the perfect team. Their strengths compliment each other and offset their weaknesses. Using what we’ve learned from the Personalities, we’ve doubled our gross annual income!”
Malia Monroe , owner, Four Seasons Mortgage Company
“Florence Littauer and Rose Sweet take you by the hand and lead you to that ‘aha’ moment for the workplace.”
Ron Chapman , National Association of Broadcasters “Hall of Fame”
Contents
Cover
Title Page
Copyright Page
Endorsements
The Four Personalities according to Hippocrates
Say Hello to the Cast of Characters
Part 1 Overview of the Personalities
1. Where Do the Personalities Come From?
2. You’re Born with Your Personality
3. The Emotional Needs of Personalities
4. Personality Nuances
5. Personalities in Pairs
Part 2 Working with the Personalities
6. Popular Personality: Sanguine
7. Powerful Personality: Choleric
8. Perfect Personality: Melancholy
9. Peaceful Personality: Phlegmatic
Part 3 The Personalities in Special Working Relationships
10. Personalities in Spousal Partnerships
11. Personalities in Multilevel Marketing
12. Personalities in Real Estate
13. Personalities in Food Services
14. Personalities in Health Services
15. Personalities in Retail/Office
16. Personalities in Ministry
The Farewell Party
Appendix A: Your Personality Profile
Appendix B: Personality Profile Word Definitions
Notes
About the Authors
Other Personality Plus Books Available
Back Ads
Back Cover
The Four Personalities according to Hippocrates (ca. 400 BC)
The Popular Personality: Sanguine Fun, outgoing, optimistic . . . but disorganized and too chatty
The Powerful Personality: Choleric Goal-oriented, born leader, confident . . . but bossy and insensitive
The Perfect Personality: Melancholy Deep, thoughtful, organized . . . but negative and often depressed
The Peaceful Personality: Phlegmatic Pleasant, easygoing, adaptable . . . but indecisive and unmotivated
Cast of Characters Their Our Students Personalities Their Story Carmen Gonzalez MELANCHOLY Timid schoolteacher who wants Phlegmatic to know how to better understand her students. Dr. Charles Everett MELANCHOLY Wealthy surgeon who has Hastings III Phlegmatic a dry wit and seems rather condescending. Holly Homes SANGUINE Flashy real estate agent who likes Phlegmatic to laugh and be the center of attention. Howard Jones SANGUINE Talkative restaurateur who has a Choleric jelly belly. Darlene CHOLERIC Domineering executive who works Guttenberg Melancholy with husband Hans in multilevel marketing (MLM). Fran Taylor CHOLERIC Outgoing women’s clothing executive Sanguine who never misses an opportunity to sell. Hans Guttenberg PHLEGMATIC Wimpy husband of Darlene who Melancholy works with her in MLM. Pastor Paul Page PHLEGMATIC Quiet pastor whose sermons put Melancholy his congregation to sleep.
Say Hello to the Cast of Characters
It was a rainy afternoon in April when Rose and I (Florence) walked into the Loma Linda University library to begin a series of lectures we called “Personality Plus at Work.” The dean, Dr. Hemingway, had scheduled these classes based on a perceived need of people who would often complain to him. They would ask, “How can I understand all these mixed-up people I have to deal with in my workplace?” or, “When I have the answers, why won’t people just do it my way?”
Dr. Hemingway wasn’t sure how to handle these questions, until one evening he met me at a dinner party and began to explain how frustrated he was.
“People talk to me as if I could prescribe a magical pill they could take each morning and suddenly be wise. We all know there’s no such thing!” He slammed down his fork in disgust.
I smiled. “Well, Dr. Hemingway, there actually is a mystery cure for personality problems, and I’d love to explain it to you. It comes from your own profession—from a Greek physician in 400 BC—and it still works today.”
“Really?” he asked.
“You remember Hippocrates? He asked the same questions as you: ‘Is there some way I might understand my patients?’ and ‘Why don’t they all react the same way to the same instructions?’”
Our discussion got so exciting as we shared back and forth, problem and solution, that soon others around us were listening and wanting to hear more. From that conversation came the idea for a sixteen-week course on “Personality Plus at Work” . . . and here we were, Rose and I, walking into a classroom where eight selected people were waiting for us. Four men and four women— from different corners of the business world—who needed help with “all those people who are nothing like me.”
Rose and I had been teaching the four personalities as a fun way to get along with difficult people, but we had never tried it with such a handpicked group. Dr. Hemingway had invited friends and professionals alike to prepare for the course by reading my book Personality Plus and by taking the Personality Profile included in the back of this book. When we arrived for our first session, we knew the personalities of our eight students and we were ready for them.
Let’s Meet the Group
I started by explaining to the students that Rose and I were both blends of the Choleric-Sanguine personalities and that as we went through the course they would understand more about what that meant. Rose added, “That means we both like to be in charge, but don’t worry—we’ll make it fun!”
“Yes,” I agreed. “We both like to be in charge.” I looked right at Rose.
“In charge! Right! Yes, Florence is teaching today. You’ll have to wait for me to take over next time!” Rose smiled at the group and then took a seat in the back of the room. As Sanguines, we have learned how to work with one another in our teaching assignments. We enjoy being playful but are always respectful with each other.
After we had introduced ourselves, I asked each student to give their name and their reason for being here, in order of how they were sitting. I started with a relaxed young woman with big brown eyes and dark curly hair.
“I’m Carmen Gonzalez . I’m a teacher at the local high school, and I’m hoping to understand my pupils better. They’re all so different, and some don’t even want to be in school. I read your book, Florence— Personality Plus —and I think I’m Melancholy because I love to study and I get easily depressed with the antics of these teenagers!”
Next was a middle-aged lady, somewhat chubby, with bright blue eyes and an eagerness to tell us who she was. “I’m Darlene Guttenberg , and I’m here to learn more about my business associates. I’m in network marketing and I work, work, work all the time. My mind never seems to shut down!” I knew right away she was Choleric .
Next at the table was a quiet, unresponsive man who hadn’t smiled yet. “I wouldn’t have come here by myself, but my wife, Darlene,” he nodded his head toward the woman next to him, “dragged me here. That’s what she does with me, but I don’t mind. My name is Hans. Hans Guttenberg .” I looked over at Rose and we both exchanged a silent word: Phlegmatic .
The group seemed confused. Should they feel sorry for Hans being dragged around or glad that he had Darlene to pep him up?
Next was an eager man who looked as if he’d really enjoyed eating h