Presence Information: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors
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In computer and telecommunications networks, presence information is a status indicator that conveys ability and willingness of a potential communication partner-for example a user--to communicate. A user's client provides presence information (presence state) via a network connection to a presence service, which is stored in what constitutes his personal availability record (called a presentity) and can be made available for distribution to other users (called watchers) to convey his availability for communication. Presence information has wide application in many communication services and is one of the innovations driving the popularity of instant messaging or recent implementations of voice over IP clients.


Get the edge, learn EVERYTHING you need to know about Presence Information, and ace any discussion, proposal and implementation with the ultimate book - guaranteed to give you the education that you need, faster than you ever dreamed possible!


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Are you looking to learn more about Presence Information? You're about to discover the most spectacular gold mine of Presence Information materials ever created, this book is a unique collection to help you become a master of Presence Information.


This book is your ultimate resource for Presence Information. Here you will find the most up-to-date information, analysis, background and everything you need to know.


In easy to read chapters, with extensive references and links to get you to know all there is to know about Presence Information right away. A quick look inside: Presence information, 3char, AIM Fight, AIM Pages, Apache Wave, Arabic chat alphabet, Arabish, Backchannel, BigBlueBall (website), BlackBerry Messenger, Buddy profile, Chat log, Chatterbot, Comparison of instant messaging protocols, Contact list, File sharing, GMX Multi Messenger, IConnectHere, IM bot, Imstar*, IMUnified, IMUnited, Instant message service center, Instant messaging, Instant messaging manager, Jeti, Kik Messenger, Messenger:Mate, Net2Phone, Novell Vibe, Nudge (instant messaging), Personal im, Personal message, Presentity, SecureIM, SHAPE Services, SmarterChild, Status message (instant messaging), StICQ, Tinychat, Toast (computing), TokBox, Ubique (company), UddeIM, Universal village collaboration suite, Usage share of instant messaging clients, VzRoom, Watcher (presence), XMPP Standards Foundation, Zimbra ...and Much, Much More!


This book explains in-depth the real drivers and workings of Presence Information. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of Presence Information with the objectivity of experienced professionals - Grab your copy now, while you still can.

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Date de parution 24 octobre 2012
Nombre de lectures 0
EAN13 9781743444856
Langue English
Poids de l'ouvrage 4 Mo

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Contents
Articles Presence information 3char AIM Fight AIM Pages Apache Wave Arabic chat alphabet Arabish Backchannel BigBlueBall (website) BlackBerry Messenger Buddy profile Chat log Chatterbot Comparison of instant messaging protocols Contact list
File sharing
GMX Multi Messenger IConnectHere IM bot imstar* IMUnified IMUnited Instant message service center Instant messaging Instant messaging manager Jeti Kik Messenger Messenger:Mate Net2Phone Novell Vibe Nudge (instant messaging) Personal im Personal message Presentity
1 4 5 6 7 15 20 23 25 26 28 29 29 33 35 35 39 40 41 42 43 43 44 44 53 55 56 57 59 60 61 61 62 62
SecureIM SHAPE Services SmarterChild Status message (instant messaging) stICQ Tinychat Toast (computing) TokBox
Ubique (company) uddeIM Universal village collaboration suite Usage share of instant messaging clients VzRoom Watcher (presence) XMPP Standards Foundation Zimbra
References Article Sources and Contributors Image Sources, Licenses and Contributors
Article Licenses License
63 64 65 66 67 69 70 71 74 76 79 80 82 85 86 88
90 93
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Presence information
Presence information
In computer and telecommunications networks,presence informationis a status indicator that conveys ability and willingness of a potential communication partnerfor example a user--to communicate. A user's client provides presence information (presence state) via a network connection to a presence service, which is stored in what constitutes his personal availability record (called a presentity) and can be made available for distribution to other users (calledwatchers) to convey his availability for communication. Presence information has wide application in many communication services and is one of the innovations driving the popularity of instant messaging or recent implementations of voice over IP clients.
Presence state A user client may publish a presence state to indicate its current communication status. This published state informs others that wish to contact the user of his availability and willingness to communicate. The most common use of presence today is to display an indicator icon on instant messaging clients, typically from a choice of graphic symbols with easy-to-convey meanings, and a list of corresponding text descriptions of each of the states. Even when technically not the same, the "on-hook" or "off-hook" state of called telephone is an analogy, as long as the caller receives a distinctive tone indicating unavailability or availability. Common states on the user's availability are "free for chat", "busy", "away", "do not disturb", "out to lunch". Such states exist in many variations across different modern instant messaging clients. Current standards support a rich choice of additional presence attributes that can be used for presence information, such as user mood, location, or free text status. The analogy with free/busy tone on PSTN is inexact, as the "on-hook" telephone status reflects the ability of the network to reach the recipient after the requester has initiated the conversation. The requester must commit to the connection method before discovering the recipient's availability state. Conversely, Presence shows the availability state before a conversation is initiated. A similar comparison might be the requester needing to know if the recipient is at work. The most straightforward way of checking if the recipient is available is to walk to the desk, which requires the commitment of the walk regardless of the outcome and usually requires some interaction if the recipient is at the desk. The requester can call first to save the walk, but now must commit to an interaction via phone. Presence gives the state of the recipient to the requester and the requester has the choice to interact with the recipient or use that information for non-interactive purposes (such as taking roll).
MPOP and presence by observation Presence becomes interesting for communication systems when it spans a number of different communication channels. The idea that multiple communication devices can combine state, to provide an aggregated view of a user's presence has been termed Multiple Points of Presence (MPOP). MPOP becomes even more powerful when it is automatically inferred from passive observation of a user's actions. This idea is already familiar to instant messaging users who have their status set to "Away" (or equivalent) if their computer keyboard is inactive for some time. Extension to other devices could include whether the user's cell phone is on, whether they are logged into their computer, or perhaps checking their electronic calendar to see if they are in a meeting or on vacation. For example, if a user's calendar was marked as out of office and their cell phone was on, they might be considered in a "Roaming" state. MPOP status can then be used to automatically direct incoming messages across all contributing devices. For example "Out of office" might translate to a system directing all messages and calls to the user's cell phone. The status "Do not disturb" might automatically save all messages for later and send all phone calls to voicemail.
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Presence information
XMPP, discussed below, allows for MPOP by assigning each client a "resource" (a specific identifier) and a priority number for each resource. A message directed to the user's ID would go to the resource with highest priority, although messaging a specific resource is possible by using the form user@domain/resource.
Privacy concerns Presence is highly sensitive information and in non-trivial systems a presentity may define limits to which its presence information may be revealed to different watchers. For example, a worker may only want colleagues to see detailed presence information during office hours. Basic versions of this idea are already common in instant messaging clients as a "Blocking" facility, where users can appear as unavailable to selected watchers.
Commercial products Presence, particularly MPOP, requires collaboration between a number of electronic devices (for example IM client, home phone, cell phone, and electronic calendar) and the presence services each of them are connected with. To date, the most common and wide-scale implementations use closed systems, with a SPOP (Single Point of Presence, where a single device publishes state). Some vendors have upgraded their services to automatically log out connected clients when a new login request reaches the server from a newly connecting different device. For presence to universally work with MPOP support, multiple devices must be able to not only intercommunicate among each other, the status information must also be appropriately handled by all other interoperable, connected presence services and the MPOP scheme for their clients. 2.5G and, even more so, 3G cell phone networks can support management and access of presence information services for mobile users cell phone handsets. In the workplace, private messaging servers offer the possibility of MPOP within a company or work team.
Presence information in the business community Presence information is a growing tool towards more effective and efficient communication within a business setting. Presence information allows you to instantly see who is available in your corporate network, giving more flexibility to set up short-term meetings and conference calls. The result is precise communication that all but eliminates the inefficiency of phone tag or email messaging. An example of the time-saving aspect of presence information is a driver with a GPS; he/she can be tracked and sent messages on upcoming traffic patterns that, in return, save time and money. According to IDC surveys, employees "often feel that IM gives their workdays the kind of 'flow' that they feel when sitting directly among their colleagues, being able to ask questions of them, and getting the kind of quick responses [1] that allow them to drive on to the next task." This phenomenon has been called the "Presence Effect" in contrast to its predecessor the "Water cooler" effect, whereby this level of flow was only thought to be achieved in person. With presence information, privacy of the users can become an issue. For example, when an employee is on his/her day off they are still connected to the network and have greater ability to be tracked down. Therefore, a concern of presence information is to determine how far the companies want to go with staying connected.
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Presence information
Presence standardization efforts There was, and still is, significant work done in several working groups on achieving a standardization for presence-related protocols. In 1999, a group called the Instant Message and Presence Protocol (IMPP) working group (WG), was formed within the Internet Engineering Task Force organization (IETF) in order to develop protocols and data formats for simple presence and instant messaging services. Unfortunately, IMPP WG was not able to come to consensus on a single protocol for presence. Instead it issued a common profile for presence and instant messaging (CPP) which defined semantics for common services of presence to facilitate the creation of gateways between presence services. Thus any two CPP-compatible presence protocol suites are automatically interoperable. In 2001, the SIMPLE working group was formed within IETF to develop a suite of CPP-compliant standards for presence and instant messaging applications over the Session Initiation Protocol (SIP). The SIMPLE activity specifies extensions to the SIP protocol which deal with a publish and subscribe mechanism for presence information and sending instant messages. These extensions include rich presence document formats, privacy control, "partial publications" and notifications, past and future presence, watcher information and more. Interestingly enough -despite its name SIMPLE is far from simple. It is described in about 30 documents (most of them are still drafts) on more than 1,000 pages. This is in addition to the complexity of the SIP protocol stack on which SIMPLE is based.
At the end of 2001, Nokia, Motorola, and Ericsson formed the Wireless Village (WV) initiative to define a set of universal specifications for mobile Instant Messaging and Presence Services (IMPS) and presence services for wireless networks. In October 2002, Wireless Village was consolidated into the Open Mobile Alliance (OMA) and a month later released the first version of the XML-based OMA Instant Message and Presence Service (IMPS). IMPS defines a system architecture, syntax, and semantics for representation of presence information and a set of protocols for the four primary features: presence, IM, groups, and shared content. Presence is the key, enabling technology for the IMPS.
The XML-based XMPP or Extensible Messaging and Presence Protocol was designed and is currently maintained by the XMPP Standards Foundation. This IM protocol, which is a robust and widely extended protocol, is also the protocol used in the commercial implementation of Google Talk and Facebook Chat. In October 2004, the XMPP working group at IETF published the documents RFC 3920, RFC 3921, RFC 3922 and RFC 3923, to standardize the core XMPP protocol.
References [1] Glenn, Christopher (2009-04-07). "This Isn't Your Father's Telecommuting" (http:/ /sprintbyte.com/ThisIsNotYourFathersTelecommuting). seamlessenterprise.com. . Retrieved 2009-06-19. • Day, M., J. Rosenberg, and H. Sugano. "A Model for Presence and Instant Messaging." RFC 2778 February 2000. • 3GPP TR 23.841 (Technical Report) Presence service; Architecture and Functional Description (http://www. 3gpp.org/ftp/Specs/html-info/23841.htm) • 3GPP TS 23.141 (Technical Specification) Presence service; Architecture and functional description; Stage 2 (http://www.3gpp.org/ftp/Specs/html-info/23141.htm) • 3GPP TS 24.141 (Technical Specification) Presence service using the IP Multimedia (IM) Core Network (CN) subsystem; Stage 3 (http://www.3gpp.org/ftp/Specs/html-info/24141.htm) Presence Awareness Indicators - Where Are You Now?(http://www.masternewmedia.org/news/2004/09/ 23/presence_awareness_indicators_where.htm) Robin Good. September 23, 2004. Haag, Stephen. Cummings, Maeve. McCubbrey J, Donald. Pinsonneault, Alain. Donovan, Richard. Management Information Systems for the Information Age. Third Canadian Edition. Canada. McGraw-Hill, 2006.
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Presence information
External links • XMPP Standards Foundation (http://xmpp.org/) • SIP/SIMPLE Charter (http://www.ietf.org/html.charters/simple-charter.html)
3char
A3charis a domain name or AOL Instant Messenger (AIM) screen name with only three characters. Since AIM screen names must start with a letter, there are only 33,696 valid three-character screen names ( ), and 46,656 valid three-character second-level domain names per top-level domain ( ).
AIM screen names Since all of these screen names were registered in the middle 1990s, mostly by America Online members, these are a form of online "rarity", sought after by youths, hackers, or anyone wanting their screen name to appear impressive. 3chars are regularly sold or traded online. Many people have cracked the password of 3char accounts through brute-force search or using AOL Exploits and hacks to obtain the accounts. Additionally, complex methods of screen name theft have been developed over time to allow AOL crackers to gain unauthorized access to rare screen names, including 3chars. In late 2000, one AOL cracker reportedly developed software which used an AOL security glitch[1] to gain access to all three-character screen names vulnerable to that security issue, effectively bringing many thousands of these screen names under his control. This resulted in numerous long-time users losing their accounts, and began a cottage industry of screen name barter and sale.
External links [2] Wired News Hackers Run Wild & Free on AOL, by Christopher Null [1] The RegisterInstant Msgr accounts easily hijacked AOL
References [1] http://www.theregister.co.uk/2000/11/29/aol_instant_msgr_accounts_easily/ [2] http://www.wired.com/news/infostructure/1,57753-0.html
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AIM Fight
AIM Fight
AIM Fightis a program designed to compare the popularity of two AOL Instant Messenger (AIM) screen names. [1] AIM Fight is not an official AOL product. To "fight," two screen names are entered into the Web page and then each screen name is run through an algorithm that runs through the buddy lists of everybody signed on at that particular moment. The algorithm returns a score that represents the sum of the number of people who have those screen names listed as a buddy out to the third degree. [2] As explained on the AIM Fight Web page , the score cannot increase by adding people to that user's buddy list, but rather having other people add the user to their buddy list. Depending on how well-connected these people are, the increase in the score can vary.
Although the score represents a numerical sum of the people who have that screen name listed as a buddy and are [3] currently signed on, the help page later states that the actual score is relative to how many people are connected to AIM. Although the term rank usually assumes that each person has a unique position, multiple users can share the same AIM Fight rank, including rank 1.
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Web API The API consists of a single URL called by the Adobe Flash applet that returns the scores and ranks of the users. Additionally, it returns heights for the bars for the applet to show. It is accessed at http://www.aimfight.com/getFight.php?name1=SCREENNAME1&name2=SCREENNAME2 By replacingSCREENNAME1andSCREENNAME2with the screen names of the individuals to fight, percent-encoded data is returned in the following format: &success=1&score1=132451&score2=6004&oscore1=27241&oscore2=0&height1=99&height2=4 successreturns whether or not the fight was a valid one (0 if no, 1 if yes) score1represents the score of the first screen name entered score2represents the score of the second screen name entered oscore1shows the rank of the first screen name if it is in the Top 5% oscore2shows the rank of the second screen name if it is in the Top 5% height1is the height of the first screen name's bar height2is the height of the second screen name's bar
References [1] http://aolanswers.com/questions/aim_friendfight_privacy_abuse_518719343858116 [2] http://www.aimfight.com [3] http://www.aimfight.com/whatisaimfight.html
External links • AIM Fight (http://www.aimfight.com)
Software Utilizing the API • The Slashdot (http://www.slashdot.org) userjcuervocreated a perl wrapper (http://hardware.slashdot.org/ comments.pl?sid=156725&cid=13138484) • The Slashdot (http://www.slashdot.org) userDBergerewrote a shell script wrapper (http://hardware.slashdot. org/comments.pl?sid=156725&cid=13139906)
AIM Fight
Justin Mazzi (http://r00tshell.com) wrote a PHP script (http://r00tshell.com/archives/2005/07/29/ simple-php-aimfight-script/) that lets AIM Fight operate in PHP. Tim Dorr (http://www.timdorr.com) wrote a Mac OS X Dashboard widget (http://www.apple.com/ downloads/dashboard/email_messaging/aimfightscore.html). John Fronckowiak (http://widgets.idcc.net) wrote a new and improved Mac OS X Dashboard widget (http:// www.apple.com/downloads/dashboard/justforfun/aimfight.html) you can also read about the development details (http://dev.aol.com/article/2007/aimfight_osx_dashboard_widget). Gus Verdun (http://www.gusverdun.com) wrote an AMO (http://dev.aol.com/aim/plugins/ module_plugin_reference) plugin called Fight Buddy (http://www.gusverdun.com/amofactory/fightbuddy/) that lets you get AIM Fight scores in AIM 6.8 (http://download.aim.com/client/68).
AIM Pages
AIM Pagesis a free service offered by AOL to anyone that has an AIM Screenname and is at least 13 years of age. It allows the user to create his or her own web page and share it with friends.
Automatically included in the page are links to email and Instant Message the owner, along with a section about the owner's buddies. It is possible to create "modules" and drag them into a page in order to add to it. It is also possible to insert one's own HTML code. Currently (August 2010), when attempting to visit this service a notice appears saying "AIM Pages is under construction.. please check back later." with no anticipated finish date.
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