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Publié par | ASQ Quality Press |
Date de parution | 05 mai 2010 |
Nombre de lectures | 0 |
EAN13 | 9780873893534 |
Langue | English |
Poids de l'ouvrage | 5 Mo |
Informations légales : prix de location à la page 0,2800€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.
Extrait
Profi tability with
No Boundaries
00_FM_pg00i-xvi_Pirasteh_ASQ.indd i 8/31/10 4:00 PMAlso available from ASQ Quality Press:
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00_FM_pg00i-xvi_Pirasteh_ASQ.indd ii 8/31/10 4:00 PMProfi tability with
No Boundaries
Optimizing TOC, Lean, Six Sigma Results
Focus
Reduce Waste
Contain Variability
Reza (Russ) M. Pirasteh
Robert E. Fox
ASQ Quality Press
Milwaukee, Wisconsin
00_FM_pg00i-xvi_Pirasteh_ASQ.indd iii 8/31/10 4:00 PMAmerican Society for Quality, Quality Press, Milwaukee 53203
© 2011
All rights reserved. Published 2010
Printed in the United States of America
14 13 12 11 10 5 4 3 2 1
Library of Congress Cataloging-in-Publication Data
Pirasteh, Reza M., 1956–
Profi tability with no boundaries : optimizing toc and lean-six sigma / Reza M. Pirasteh.
p. cm.
Includes bibliographical references and index.
ISBN 978-0-87389-795-2 (alk. paper)
1. Theory of constraints (Management) 2. Six sigma (Quality control standard) 3. Industrial
productivity. I. Title.
HD69.T46.P57 2010
658.4013—dc22
2010021466
ISBN-13: 978–0-87389-795-2
No part of this book may be reproduced in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, without the prior written permission of the publisher.
Publisher: William A. Tony
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ASQ Mission: The American Society for Quality advances individual, organizational, and community
excellence worldwide through learning, quality improvement, and knowledge exchange.
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00_FM_pg00i-xvi_Pirasteh_ASQ.indd iv 8/31/10 4:00 PMContents
Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv
Part I: Leadership Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Chapter 1: Productivity, Growth, and Prosperity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
HENRY FORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ALFRED SLOAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
TAIICHI OHNO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
TLS—A FOURTH WAVE 17
Chapter 2: Productivity Improvement—A Checkered History . . . . . . . . . . . . . . . . . . . 25
Chapter 3: What Is an Improvement?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
HOW TO MEASURE AN IMPROVEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
WHY IMPROVEMENTS EFFORTS OFTEN FAIL . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chapter 4: Current CPI Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
THEORY OF CONSTRAINTS (TOC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
The Five Focusing Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Thinking Processes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Critical Chain Project Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
LEAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SIX SIGMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Six Sigma—A Metric . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Six Sigma—A Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Step 1—Defi ne. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Step 2—Measure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Step 3—Analyze 47
Step 4—Improve 48
Step 5—Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Design For Six Sigma (DFSS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Six Sigma—A Management System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Summary/Evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Chapter 5: The TLS Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
WHAT IS iTLS™®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
How Does iTLS™® Work?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
v
00_FM_pg00i-xvi_Pirasteh_ASQ.indd v 8/31/10 4:00 PMvi Profi tability with No Boundaries
WHAT IS UNIQUE ABOUT ITLS™®? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
HOW SHOULD ITLS™® BE APPLIED? WHAT IS THE
SEQUENCE OF EVENTS? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Chapter 6: Results: Has a More Global Focus Worked? . . . . . . . . . . . . . . . . . . . . . . . . . 61
INITIAL CONDITIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
WHICH METHODOLOGY WAS MOST EFFECTIVE?. . . . . . . . . . . . . . . . . . . . . 62
Chapter 7: Throughput Operating Strategies (TOS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
A NETWORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
V NETW69
T NETWORKS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
I NETWORKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SUMMARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Chapter 8: Management Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
FOCUSING IMPROVEMENT EFFORTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
MOTIVATING THE DESIRED BEHAVIORS AND BUILDING TRUST. . . . . . . . . . 77
THE MISSING LINK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Chapter 9: Closing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Part II: Practitioner’s Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Chapter 1: Productivity Growth and Prosperity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
FORD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SLOAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Product Pricing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Investment Decisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Make vs. Buy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
OHNO. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
A FOURTH WAVE—iTLS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .