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120 pages

English

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Described by Professor Jonathan Passmore - Director of the highly regarded Henley Business School Centre for Coaching - as 'a fabulous book written by two highly experienced coaches (providing) a wealth of details to support the Executive Coach and individual leaders', 'Advanced Leader Coaching' is the must have reference book and guide for all Executive and Leadership coaches. Written by Professor Chris Edger (a shortlisted author of multiple books on leadership and coaching) and Dr Nollaig Heffernan (inventor of the ILM 72 leadership style psychometric test and member of the Centre for Neuroscience, UK) 'Advanced Leader Coaching' provides leading-edge insights into the way in which professional or workplace-based coaches can optimize Executive and Leadership performance.

Practical and easy to use, it provides coaches with an overarching 'Advanced Leader Coaching Model', focused upon accelerating three key leadership factors; personal, interpersonal and business growth. Within these three factors various critical subcomponents are explored; personal (self-awareness, mental toughness, capacity, style and transitioning), interpersonal (customer, employee, team and stakeholder) and business (strategy, operations, change and innovation). Backed up with contemporary concepts, models, questions and case studies that coaches can use to raise Executive and Leadership performance, this book should provide real stimulus and confidence to coaching practitioners who work within this challenging domain.

Tried and tested by the authors on hundreds of Executives and Leaders over the past decade, the approaches, techniques and methods outlined in 'Advanced Leader Coaching' provide a proven methodology and set of practical tools for any coach engaged with the task of accelerating Executive or Leadership performance!

Sujets

Gestion et management

Economics

Business

Leadership

Informations

Publié par	Libri Publishing Ltd
Date de parution	05 octobre 2020
Nombre de lectures	0
EAN13	9781911450696
Langue	English
Poids de l'ouvrage	1 Mo

Informations légales : prix de location à la page 0,1750€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.

Extrait

Advanced Leader Coaching
Accelerating Personal, Interpersonal and Business Growth
Chris Edger and Nollaig Heffernan

Imprint
First published in 2020 by Libri Publishing
Copyright © Libri Publishing
The right of Chris Edger and Nollaig Heffernan to be identified as the editors of this work has been asserted in accordance with the Copyright, Designs and Patents Act, 1988.
ISBN 978-1-911450-69-6
All rights reserved. No part of this publication may be reproduced, stored in any retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of the copyright holder for which application should be addressed in the first instance to the publishers. No liability shall be attached to the author, the copyright holder or the publishers for loss or damage of any nature suffered as a result of reliance on the reproduction of any of the contents of this publication or any errors or omissions in its contents.
A CIP catalogue record for this book is available from The British Library
Design and cover by Carnegie Publishing
Images by Helen Taylor
Printed by Severn
Libri Publishing
Brunel House
Volunteer Way
Faringdon
Oxfordshire
SN7 7YR
Tel: +44 (0)845 873 3837
www.libripublishing.co.uk

About the Authors
Professor Chris Edger PhD, MBA, MSc (econ), FCIPD, FHEA
Chris is a university leadership academic and the owner of the Multi-Unit Leader Company, a consultancy specialising in Advanced Leader Coaching. Previously, in a commercial career spanning over twenty years, Chris held executive director positions leading Operations, Commercial, Sales and HR functions in UK and internationally owned blue-chip leisure organisations. At the turn of the century he was a member of an executive board that conducted two M&A transactions (for £2.3bn and $1.7bn respectively) and in 2010, as a GHRD, he and his team won the Personnel Today HR Impact Award. Since then, in his professorial and consultancy roles over the past decade, he has built a strong leadership, coaching and mentoring reputation, presiding over leadership programmes for hundreds of leaders from some of the UK’s fastest-growing retail and leisure companies, many of whom have transitioned into executive director roles. A prolific shortlisted author on branded and franchised multi-site leadership and coaching (with books available in 943 university libraries worldwide as at May 2020) he is also the inventor of a number of leadership and coaching models and analytics, including the Inspirational Leadership Model, SHOP Leader Qualities Model, Big Six Tasks Model, BUILD-RAISE solutions-based coaching model and a number of leader analytics (ODQ9, AMQ9, BDM9 and FAM9). A graduate of the London School of Economics with a PhD from the Warwick Business School (analysing executive leadership behaviour during critical events), Chris also has a Level 7 Advanced Award in Coaching and Mentoring (with distinction).
Nollaig Heffernan PhD, CPsychol, AFBPsyS
Nollaig is an independent management consultant working with businesses from sole traders to multinationals specialising in Leadership and Management, Organisational Psychology, Workplace Performance and Stress Management. She is a recognised executive coach, leadership mentor, business consultant and specialist lecturer (primarily executive education) and has worked extensively world-wide. Also an award-winning conference speaker, she is frequently invited to contribute to panel discussions and to contribute articles to mainstream media. Her interests include the neuroscientific make-up of high-performing individuals, the cross-discipline transfer of effective coping strategies, resilient leadership and enhancing wellbeing in the workplace. After completing her MSc in Work and Organisational Psychology, Nollaig completed her PhD specialising in leadership and its psychological measurement. Her research led to the development of the commercially available leadership styles questionnaire ILM72. Nollaig is passionate about sport, and her practical and theoretical use of psychology in sport led to chartership (BPS) and registration (HCPC) as a sport and exercise psychologist. In this role, she has worked with a wide range of sports with athletes from beginner to elite, but as a successful rowing coach with wins at national and international level (Ireland and England), rowing has been her main sport of interest. Nollaig now incorporates sport psychology strategies when working with business clients to enhance performance, develop teams and manage talent. Nollaig is a member of the Centre for Neuroscience, UK and is on the International Editorial Advisory Board for the International Journal of Stress Prevention and Wellbeing and the European Journal of Applied Positive Psychology . She is also a contributing author to several business books including the Association for Coaching’s Psychometrics in Coaching and Leadership Coaching (Kogan Page). As a believer in the value of continuous personal and professional development, Nollaig holds a green belt in Lean Six Sigma and a certificate in project management, and has more recently started to play the piano.
Chris would like to dedicate this book to all of the business leaders he has coached over the last decade
Nollaig would like to dedicate this book to her father

Table of Contents
Introduction 10
1 Advancing Leader Personal Growth 17
1.1 Coaching Leaders to RAISE SELF-AWARENESS 18
1.2 Coaching Leaders to BUILD MENTAL TOUGHNESS 33
1.3 Coaching Leaders to INCREASE CAPACITY 47
1.4 Coaching Leaders to ADJUST STYLE 60
1.5 Coaching Leaders to TRANSITION ROLES/CAREERS 88
2 Advancing Leader Interpersonal Growth 112
2.1 Coaching Leaders to MOTIVATE EMPLOYEES 113
2.2 Coaching Leaders to IGNITE CUSTOMERS 124
2.3 Coaching Leaders to DEVELOP TEAMS 141
2.4 Coaching Leaders to ALIGN STAKEHOLDERS 153
3 Advancing Leader Business Growth 165
3.1 Coaching Leaders to CLARIFY STRATEGY 166
3.2 Coaching Leaders to GRIP OPERATIONS 177
3.3 Coaching Leaders to SPARK A CHANGE CULTURE 192
3.4 Coaching Leaders to DRIVE INNOVATION 209
4 Courageous Coaching 226
4.1 The Courageous Leader Coaching Concept 226
4.2 The Importance of Courageous Leader Coaching 228
4.3 Key Leader Coach Qualities 230
4.4 The BUILD-RAISE Coaching Process 232
B uild R apport 233
U ncover A im 235
I dentify I nterference 236
L ocate S olutions 239
D etermine E xecution 242
4.5 Reframing and Magic Questions 244
4.6 Leader Coaching Case Study (Using Reframing and Magic Questions) 246
5 Further Insights and Final Words 253
Sources and Further Reading 267

List of Figures
Figures 1 & 2 — Advanced Leader Coaching Model 11, 16
Figure 3 — Life Wheel 17
Figure 4 — A Model of Stress 34
Figure 5 — Four ‘C’s Mental Toughness Components 45
Figure 6 — MTQ 48 Normal Distribution Curve 45
Figure 7 — MTQ 48 Plus Components 46
Figure 8 — The CPD Cycle 59
Figure 9 — The Integrated Leadership Styles Model 61
Figure 10 — The ILM Leadership Style Scales 83
Figure 11 — ILM Normal Distribution Curve 84
Figure 12 — The Big Six Tasks and Six ‘R’s of Interference 93
Figure 13 — The Affirmations Model 108
Figure 14 — Interpersonal Skills Model 112
Figure 15 — Two Factor Motivation Model 117
Figure 16 — Reward and Recognition Model 120
Figure 17 — Value Proposition Model 131
Figure 18 — Service Culture Wheel 133
Figure 19 — Team Development Lifecycle Model 143
Figure 20 — Belbin Team Roles 152
Figure 21 — Enabling Networks Model 157
Figure 22 — Five Bases of Power Model 159
Figure 23 — Influencing Without Authority Model 161
Figure 24 — Strategic Growth Focus Model 165
Figure 25 — Strategic Process Model 169
Figure 26 — Strategic Pyramid Model 172
Figure 27 — De Bono’s Six Thinking Hats 175
Figure 28 — Operational Excellence Model 180
Figure 29 — Internal Value Chain Model 181
Figure 30 — KPI Cascade Model 183
Figure 31 — Values Transfer Model 185
Figure 32 — The GAPPAR Model 187
Figures 33a, b & c — Ishikawa Diagram 189, 190
Figure 34 — Change Difficulty Pyramid 194
Figure 35 — Eight Phases of Change Model 195
Figure 36 — Force-Field Analysis of Change Model 196
Figure 37 — Square of Communication Model 199
Figure 38 — Culture Web 203
Figure 39 — Grief Cycle Model 205
Figure 40 — Change Curve Model 206
Figure 41 — D.A.B.D.A. Grief Stages 206
Figure 42 — Formal Innovation Process Model 216
Figure 43 — Knowledge Barriers/Solutions Model 217
Figure 44 — Upwards Impact and Influencing Model 219
Figure 45 — Creativity Grid 221
Figure 46 — The Egg Timer Model 222
Figure 47 — Courageous Leader Coaching Concept 227
Figure 48 — BUILD-RAISE Coaching Model 232
Figure 49 — Johari Window of the ‘Self’ 237
Figure 50 — Performance-Potential Model 260

Abbreviations
4Cs Control, Challenge, Commitment, Confidence
6Rs Relationships, Resistance, Resources, Recognition, Respect, Resolve
ALCM Advanced Leader Coaching Model
ANT Actor Network Theory
AQR Active Quality Research
BUILD- RAISE Build Rapport , Uncover Aims , Identify Interference , Locate Solutions , Determine Execution
CEO Chief Executive Officer
CLC Courageous Leader Coaching
COO Chief Operating Officer
CPD Continuous Professional Development
CSR Corporate Social Responsibility
DABDA Denial, Anger, Bargaining, Depression, Acceptance
EFQM European Framework for Quality Management
ELQ Effective Leader Questionnaire
EQ Emotional Quotient (Intelligence)
fMRI Functional Magnetic Res