100 Great Coaching Ideas , livre ebook

Marshall Cavendish International - Peter Shaw

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193 pages

English

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The good manager will bring the best out of his team. A crucial skill is to be able to use a coaching approach effectively to draw out the experience and capabilities of those working for you and with you. In a fast-moving world coaching skills are an essential pre-requisite of good leadership and management. The manager who brings the best out of their people will use a range of coaching approaches and focus their use on times when their staff face transition or need to step up to new challenges and demands. The first section of the book looks at developing coaching skills. It looks at the approach, the practicalities, the coaching relationship and your own learning. The second half looks at ten different contexts where coaching skills can be applied to good effect. The manager who coaches well is able to conserve their mental, emotional and physical energy so it can be deployed when it can be at its most effective. Developing coaching skills often sits alongside an individual becoming increasingly focused in understanding where they can make a distinctive contribution. Bringing out the best in others will enable you to bring out the best in yourself as it becomes clearer, 'what is it only I can do to ensure the success of a particular enterprise?' This book is written for managers at any level, in any organisation, in any country.

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Gestion et management

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Publié par	Marshall Cavendish International
Date de parution	25 février 2014
Nombre de lectures	0
EAN13	9789814516976
Langue	English

Informations légales : prix de location à la page 0,0400€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.

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Copyright 2014 Dr Peter Shaw
Published in 2014 by Marshall Cavendish Business
An imprint of Marshall Cavendish International
1 New Industrial Road, Singapore 536196
genrefsales@sg.marshallcavendish.com
www.marshallcavendish.com/genref
Other Marshall Cavendish offices: Marshall Cavendish Corporation. 99 White Plains Road, Tarrytown NY 10591-9001, USA Marshall Cavendish International (Thailand) Co Ltd. 253 Asoke, 12th Flr, Sukhumvit 21 Road, Klongtoey Nua, Wattana, Bangkok 10110, Thailand Marshall Cavendish (Malaysia) Sdn Bhd, Times Subang, Lot 46, Subang Hi-Tech Industrial Park, Batu Tiga, 40000 Shah Alam, Selangor Darul Ehsan, Malaysia
Marshall Cavendish is a trademark of Times Publishing Limited
The right of Dr Peter Shaw to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act 1988.
All rights reserved
No part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the prior permission of the copyright owner. Requests for permission should be addressed to the publisher.
The author and publisher have used their best efforts in preparing this book and disclaim liability arising directly and indirectly from the use and application of this book.
All reasonable efforts have been made to obtain necessary copyright permissions. Any omissions or errors are unintentional and will, if brought to the attention of the publisher, be corrected in future printings.
National Library Board, Singapore Cataloguing-in-Publication Data
Shaw, Peter.
100 great coaching ideas / Dr Peter Shaw. - Singapore : Marshall Cavendish Business, 2014.
pages cm.
eISBN: 978 981 4516 97 6
1. Employees-Coaching of. 2. Employees-Training of. 3. Mentoring in business.
I. Title. II. One hundred great coaching ideas.
HF5549.5.C53
658.3124-dc23 OCN858526260
Printed in Great Britain by CPI Mackays
This book is dedicated to my coaching colleagues at Praesta Partners whom I work most closely: Barry Woledge, James Thorne, Steve Wigzell, Ian Angell, Hilary Douglas and Paul Gray. They are a delight to work with and always bring new ideas and approaches.
TITLES IN THE 100 GREAT IDEAS SERIES
100 Great Branding Ideas by Sarah McCartney
100 Great Business Ideas by Jeremy Kourdi
100 Great Business Leaders by Jonathan Gifford
100 Great Coaching Ideas by Peter Shaw
100 Great Copywriting Ideas by Andy Maslen
100 Great Cost-cutting Ideas by Anne Hawkins
100 Great Innovation Ideas by Howard Wright
100 Great Leadership Ideas by Jonathan Gifford
100 More Great Leadership Ideas by Jonathan Gifford
100 Great Marketing Ideas by Jim Blythe
100 Great Personal Impact Ideas by Peter Shaw
100 Great PR Ideas by Jim Blythe
100 Great Presentation Ideas by Patrick Forsyth
100 Great Sales Ideas by Patrick Forsyth
100 Great Time Management Ideas by Patrick Forsyth
CONTENTS
Acknowledgements
Foreword by Charlie Massey
Introduction

DEVELOPING YOUR COACHING SKILLS Section A: The Approach
1 See questions as keys that unlock
2 Leave space for reflection
3 Bring a focus on facts
4 Bring clarity about the organisation s objectives
5 Be realistic about possibilities
6 Understand the motivations
7 Listen to the emotions
8 Trust your intuition
9 Allow for rational and emotional reactions
10 Bring insights and not solutions

Section B: The Practicalities
11 The agenda
12 Pace the conversation
13 Be adaptable
14 Be responsive
15 Be clear on the time available
16 Reach agreement on next steps
17 Choose the frequency and location of conversations
18 Ensure a review of an individual s progress
19 See each conversation as part of a journey
20 Use short, focused conversations well

Section C: The Coaching Conversations
21 Balance the longer term and the shorter term
22 Recognise how individuals learn
23 Enable someone to live their values
24 Ensure harsh reality is faced up to
25 Seek feedback on what has worked
26 Review the outcomes after a period
27 Be mindful of the individual s energy levels
28 Use yourself as a barometer
29 Allow someone to find their own way to solve a problem
30 Bring respect for the individual s experience and qualities
31 Ensure pitfalls and risks are understood
32 Believe that good can come out of any situation
33 Walk alongside someone at a measured distance
34 Allow for silence and quietness
35 Enable an individual to draw from their own experience
36 Celebrate progress
37 Enable individuals to crystallize their learning
38 Encourage contributions within wider teams
39 Create mutual support structures
40 Reinforce independence of mind and spirit

Section D: Your Own Learning about Coaching
41 Keep reviewing your learning
42 Develop your thinking with trusted others
43 Work in partnership with others
44 Recognise when specialist help is needed
45 Know your limitations
46 Use an external business coach wisely
47 Understand your own emotions
48 Recognise when your job is done
49 Celebrate your own journey as a coach
50 Look forward with expectation

APPLYING COACHING IN SPECIFIC CONTEXTS Section E: Ensuring High Quality Outcomes
51 Creating bold expectations about outcomes
52 Building a pathway to success
53 Fostering an awareness of risks
54 Knowing how progress will be measured
55 Bringing clarity of role

Section F: Enabling Someone to Step up in Responsibility
56 Creating a picture of success
57 Drawing from previous steps
58 Building on strengths
59 Recognising what being grown up means
60 Taking bigger strides

Section G: Building Strong Partnerships
61 Recognising shared interests
62 Building common purpose
63 Knowing where your fixed points are
64 Having honest conversations on progress
65 Dealing effectively with differences

Section H: Leading Change Well
66 Building acceptance about the need for change
67 Creating a shared vision about desired outcomes
68 Building champions
69 Ensuring a balance between realism and optimism
70 Keeping both focus and adaptability

Section I: Growing an Individual with Potential
71 Encouraging belief in what is possible
72 Bringing frankness about necessary development
73 Creating stretching situations
74 Ensuring clear feedback
75 Ensuring clear but not excessive expectations

Section J: Managing Someone with Limitations
76 Ensuring an objective perspective
77 Understanding an individual s characteristics and emotions
78 Having an honest conversation
79 Building clarity about options going forward
80 Making hard decisions

Section K: Building Effective Teams
81 Seeing the potential
82 Create time for reflection
83 Recognising corporate leadership responsibility
84 Role modelling partnership working
85 Drawing out each other s capabilities

Section L: Building Motivation in an Organisation
86 Recognising the signalling effect of the leader
87 Knowing how to generate energy
88 Nurturing curiosity and innovation
89 Building hope and expectation about possibilities
90 Ensuring consistent behaviour

Section M: Developing Resilience and Adaptability
91 Understanding the effects of the individual s recent history
92 Knowing the emotional pressure points
93 Growing personal resilience
94 Developing agility and adaptability
95 Keeping fit in body, mind and spirit

Section N: Enabling an Openness to Change
96 Seeing life as an exploration
97 Keeping the balance between fixed points and new insights
98 Allowing learning to be never ending
99 Believing the impossible is possible
100 Enabling love to conquer fear

Books by Dr Peter Shaw
About the Author
ACKNOWLEDGEMENTS
T HIS BOOK IS dedicated to the coaches I work most closely with at Praesta Partners. I thoroughly enjoy working with my colleague partners, Ian Angel, Barry Woledge, Steve Wigzell and James Thorne, as well as with Paul Gray and Hilary Douglas who are my two other colleagues in the public sector cluster. It has always been very stimulating to talk with those gifted individuals about the leadership challenges our clients face and the most appropriate coaching approaches to apply in different situations.
I have been coaching for ten years and have had the pleasure of working with a wide range of delightful clients from many different sectors in different countries. I owe them all a debt of gratitude for enabling me to share in their journeys. I enjoy the coaching work even more year on year with no desire to retire.
Jackie Tookey has typed this manuscript with immense patience. Jackie has been an important encouragement to me as I have written this book. Sonia John-Lewis has organised my diary with great skill and has kept me focused in my use of time. I am grateful to Anthony Hopkins for his practical advice in enabling the business of Praesta Partners to run smoothly. Melvin Neo has been an admirable editor giving me the opportunity to put this book together. I am grateful to Charlie Massey for writing the foreword to the book. Charlie has been a great encouragement to me over the 10 years we have known each other.
This book was written over the summer of 2013 in Godalming, Harlesdon and Lochalsh. This variety of settings of the Surrey countryside, inner city London and the Scottish mountains has enabled me to think about how coaching can be applied in different ways with very different people. Throughout the time when I have been writing this book my wife, Frances has shown immense patience and has been wonderfully supportive.
FOREWORD
The best leaders and coaches, whether consciously or not, help lift people s sights to see what they can be, not just what they are.
Over the years I have had the great privilege of working with an enormous number of talented people in my diff