Summary of Designed to Win by Po Chung , livre ebook

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7 pages

English

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Description

How does DHL succeed where other courier companies fail? Since the 1970s, it has offered delivery options in far-flung locations – including some that other courier services don’t reach – and operated according to values its leaders see as timeless and cross-cultural. Po Chung, author and co-founder of DHL International, explains that part of the company’s success hinges on its human-centric approach. It values special customer service moments robots can’t replicate. DHL’s pioneering path offers multiple lessons for designing and developing a strong global company, including Chung’s clearly written, accessible advice for leaders who want to create holistic growth.

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Sujets

management

Globalization

Economics

Business

Informations

Publié par	GetAbstract AG
Date de parution	23 février 2021
Nombre de lectures	0
EAN13	9798887270128
Langue	English

Informations légales : prix de location à la page 0,0250€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.

Extrait

Leadership / Business Leaders
Management / Being CEO
Industries / Logistics Industry

Rating:8

Inspiring
Comprehensive
Concrete Examples

Take-Aways DHL’s success lies in valuing its workers’ humanity and giving them permission to make mistakes. In today’s service economy, successful leaders prioritize self-actualization. DHL’s competitive edge derives from its international worldview. Successful organizations must leverage the power of natural laws. The brain is a powerful bio-computer. Program yours with behavioral algorithms. DHL strives for multicultural interoperability, and relies on a system that rests on a foundation of common law. Organizations should prioritize competence, character, care and wise leadership. DHL’s operations rely on an across-space, peer-to-peer network. To develop a strong global company, heed your firm's spiritual component.

Recommendation
How does DHL succeed where other courier companies fail? Since the 1970s, it has offered delivery options in far-flung locations – including some that other courier services don’t reach – and operated according to values its leaders see as timeless and cross-cultural. Po Chung, author and co-founder of DHL International, explains that part of the company’s success hinges on its human-centric approach. It values special customer service moments robots can’t replicate. DHL’s pioneering path offers multiple lessons for designing and developing a strong global company, including Chung’s clearly written, accessible advice for leaders who want to create holistic growth.

Summary
DHL’s success lies in valuing its workers’ humanity and giving them permission to make mistakes.