Emote , livre ebook

Random House Publishers India Pvt. Ltd. - Gopal Jhingran Vikas

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114 pages

English

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From being so inept at public speaking that his supervisor wouldn't let him make presentations to clients-even when he had done all the work-Vikas Jhingran went on to become a championship-winning public speaker who leaves a lasting impact on his audience. Few speakers and presenters understand speeches or presentations at a fundamental level. Most books have an overly prescriptive approach, using the tricks and tools of speech delivery that end up confusing the speech, instead of connecting with the essential part of speaking-that which engages listeners. In Emote, Vikas Jhingran lays bare his unique approach-connecting with his audience on an emotional level, rather than subscribing to a "right" way of speaking-which applies equally to one-on-one conversations, small team settings, and large audiences. His method will show you how to express your ideas clearly, quell your fear of public speaking, calm the sweating, stuttering and jitters that plague people before crucial presentations, and, overall, help you become an effective communicator.

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Lettres et linguistique

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Publié par	Random House Publishers India Pvt. Ltd.
Date de parution	25 mars 2014
Nombre de lectures	0
EAN13	9788184006056
Langue	English

Informations légales : prix de location à la page 0,0420€. Cette information est donnée uniquement à titre indicatif conformément à la législation en vigueur.

Extrait

Published by Random House India in 2014
Copyright Vikas Gopal Jhingran 2014
Original English language edition published by The Career Press, Inc. 220 West Parkway, Unit 12, Pompton Plains, NJ 07444 USA. All rights reserved.
Vikas Gopal Jhingran has asserted his right under the Copyright, Designs and Patents Act, 1988, to be identified as the author of this work.
Random House Publishers India Private Limited Windsor IT Park, 7th Floor, Tower-B A-1, Sector-125, Noida-201301, UP
Random House Group Limited 20 Vauxhall Bridge Road London SW1V 2SA United Kingdom
This eBook is copyright material and must not be copied, reproduced, transferred, distributed, leased, licensed or publicly performed or used in any way except as specifically permitted in writing by the publishers, as allowed under the terms and conditions under which it was purchased or as strictly permitted by applicable copyright law. Any unauthorised distribution or use of this text may be a direct infringement of the author s and publisher s rights and those responsible may be liable in law accordingly.
EPUB ISBN 9788184006056
This book is dedicated to my parents,
Manoj Gopal Jhingran and Ranjana Jhingran.
Their sacrifice and love have made it possible
for me to write this book.
Acknowledgments
This book would not have been possible without the support of my wife, Anjali. She has been patient and supportive beyond my imagination. Be it reviewing the manuscript or giving additional time to two young children so that I can write, she is the reason I have been able to write this book.
I also want to thank my parents for their enthusiasm and support. Their excitement at my success is so pure and unconditional. It is wonderful to have them in my camp.
Several people at Shell helped along the way. Ram Gopalkrishnan provided valuable feedback that sparked several ideas. Similarly, Stephen Hodges started a chain of ideas around introverts and extraverts when he reviewed Susan Cain s book, Quiet . I thank Robert Patterson for taking the time to read the manuscript and provide comments on applicability of the concepts in business settings. I also thank Aamir Farid for his time and encouragement through the years. Discussions on verbal communication with Aamir helped energize and clarify many issues.
I thank my group of friends in Houston for the many discussions and endless support that they provided. I am sorry I could not fulfill your request to include a chapter called Sex and Communication to ensure huge sales of the book. Your craziness and support have helped me endure.
Special thanks to my literary agent, Anne Devlin, for having the courage to take on a first-time author. I hope every first-time author has a chance to work with an agent like Anne. She is responsive and supportive, yet practical. She did an outstanding job.
I also appreciate Career Press for their confidence in Emote . Their staff has been very helpful and encouraging.
A special thank you to Monica at RootSky Books for editing the book and helping me prepare a proposal. She laid a good foundation that helped me find a publisher.
I also want to thank Rice University for access to their libraries. I spent many weekends there poring over reference books and magazines. Their staff is always courteous and very helpful.
Contents
Acknowledgments
Introduction
The Proposition
Part I: The Fundamentals
Chapter 1: The Importance of Effective Verbal Communication
Chapter 2: What Is a Speech?
Chapter 3: Working With Emotions
Chapter 4: The Emotional Approach to Verbal Communication
Chapter 5: Practical Examples of the Emotional Approach to Communication
Part II: The Mechanics of Speaking
Chapter 6: Why Study the Mechanics of Speaking?
Chapter 7: The Words
Chapter 8: Using Your Voice
Chapter 9: Nonverbal Communication: Gestures, Props, and Stage Use
Chapter 10: The Art of Telling a Story
Chapter 11: Presenting with PowerPoint
Chapter 12: Tools, Culture, and Personality Types
Part III: Other Benefits of Good Communication Skills
Chapter 13: Emotional Intelligence
Chapter 14: Developing Listening Skills
Chapter 15: Putting It All Together
Epilogue: The Three Speeches
Bibliography
Index
About the Author
Introduction
In 2001, I was gainfully employed in the oil and gas industry in Houston, Texas. I worked with some very smart people in a small boutique engineering firm. We targeted a niche in the offshore oil and gas sector and were good at it. I enjoyed my work but was frequently irritated that I was not allowed to make presentations to clients on the work that I had performed. My manager and I often discussed this issue and he was candid with me: Vikas, we don t get many opportunities to make these presentations. Under such circumstances, it s only appropriate that our best speaker and presenter stand up in front of potential clients.
I could not argue with this sentiment. I would do the same if I owned the company.
Instead, I decided to improve my presentation skills. I committed to becoming so good at presentations that it would be a disadvantage for my company not to let me stand up in front of clients. Over the next few months, I feverishly searched for courses and classes that could help me become a better speaker. I did not find many options.
After considerable research, I joined the Dale Carnegie Course. This was not a public speaking course per se, but a leadership course. However, it did have a speaking component built into it, and rightly so because verbal communication is an important aspect of leadership. The course required many short speeches, most of them only two minutes long. The first speech I made during the course was a two-minute talk introducing myself to the other class members. Even though I was supposed to talk about myself, I had prepared well. I had gone over the talk many times, written it out on a sheet of paper, and made sure I covered some key points.
Nothing, though, could have prepared me for what came next. When my turn came to speak, I was so nervous that my hands were shaking. I had brought notes with me, but they were useless because my hands were shaking so much that I could not read them. I finally decided to keep my hands in my pockets, knowing full well that I was not supposed to do that. However, I did not want my fellow classmates to notice my shaking hands. When I was done with my speech, I did not remember a word I had said. I was just happy that it was over.
This experience was eye-opening for me. It bothered me that I could be so scared of anything, let alone something as innocuous as speaking in front of people. Growing up in India, I had relatively few opportunities to make presentations. Though I did attend a high school with a very good debating team, I was not on it. Neither was I part of any forum that would allow me to get in front of people. Whenever I had some spare time, it was invested in working hard at math and science so that I could go to a good university in India. Speaking, communications, or even an interview, was not part of the selection process to get into an engineering university. All this ensured that in 2001 I found out that I was second to none in anything related to math, science, and engineering but was way behind on the communication and presentation aspects. No one had told me that this would matter in my professional growth.
From those humble beginnings, I worked hard and grew rapidly as a speaker during the three-month Dale Carnegie Course. After it was over, I continued to look for a forum to practice my speaking skills and came across Toastmasters International. This turned out to be a true blessing. Toastmasters clubs offer an ideal forum to hone and experiment with presentation techniques. From 2002 on, I got many opportunities to practice my speaking skills during Toastmasters club meetings, but more importantly, I got the opportunity to be around some very good speakers who helped and mentored me.
Hard work and perseverance paid off in 2007 when I won the World Championship of Public Speaking.
No Indian had done this before. In fact, I was only the second speaker of Asian origin to have won the World Championship in its 80-year history. The first, M. Arabella Bengson, was a Canadian citizen of Philippine origin who achieved the distinction in 1986.
The 2007 win was a unique achievement in many ways. My background did not fit the profile of a professional speaker. Most winners are extraverts and in professions that require them to be in front of people on a regular basis. They are in sales, some are ministers, and others have marketing, music, and theatre backgrounds. I had no background in any form of art. I was a numbers person, an introvert, trained at some of the most difficult technical universities in the world. Logic was my forte, not art. It really was a unique achievement.
By 2007, I had started to develop a unique approach to speaking. My speeches had strong emotional content and were delivered with profound messages that left a lasting impact on my audience. I was particularly careful about the emotions that I left with my audience-what I call the final emotion. This concept has now become a cornerstone of my speaking in recent years, and I discuss it extensively in this book. I have found that the core principles of the approach also apply to other forms of verbal communications like one-on-one conversation or in a small team setting.
My approach to verbal communication, and to public speaking in particular, is to understand the soul of a speech, master the mechanics of speaking, and use this information to connect on an emotional level with the audience.
This book is an attempt at sharing with you this approach. It is not a lecture on the right way to speak. It is only a different perspective on verbal communication and public speaking. Although many readers can benefit from the approach I share, my expectation is that