Audit 2015 - Vision & Strategic Plan - January 2006

Audit 2015 California Franchise Tax Board Vision and Strategic Plan – January, 2006 Table of Contents Executive Summary Introduction Quality Customer Relationships Vision Strategic Task Plans Efficient High Quality Business Results Vision Strategic Task Plans Enhanced Information Technology & Data Management Techniques Vision Strategic Task Plans A Strong Staff and Organization Vision Strategic Task Plans Appendix I – Steering Committees Audit 2015 – Vision and Strategic Plan, January, 2006 Page 2 Executive Summary Audit 2015 A Blueprint of Innovation and Change Our mission is to encourage self-compliance by administering the income tax audit program in a timely, responsible, and fair manner. We are an innovative and dedicated organization continuously improving our administration of the income tax audit programs. Our efforts contribute to the overall mission of the Franchise Tax Board (FTB). We see a future that includes: Applying the best technologies to enhance the Audit Program. Maximizing the talents of our diverse, dynamic, and creative team. Enhancing our environment that actively supports the FTB's Missions and Values, the Statement of Principles of Tax Administration, the Taxpayer Bill of Right and the audit regulations. Working cooperatively with all those affected by our actions. Dramatic ...