07-15 Audit of Parking Division Centroplex Event Parking

AUDIT OF PARKING DIVISION – CENTROPLEX EVENT PARKING Exit Conference Date: June 29, 2007 Release Date: July 20, 2007 Report No. 07-15 CITY OF ORLANDO OFFICE OF AUDIT SERVICES AND MANAGEMENT SUPPORT Beryl H. Davis, CPA, CGFM Director John T. Sirak, CPA Audit Program Manager Jessica Haslow Senior Auditor TABLE OF CONTENTS Memorandum .................................................................................................................................. 1 Background .... 3 Summary of Recommendations and Responses ........................................................................... 4 Issues and Recommendations ....................................... 6 Tracking and Billing of Contractor Employee Theft and Discrepancies ........................... 7 Event Revenue Accountability .......................................................................................... 8 Alternate Procedures for Malfunctioning Electronic Counter ........................................ 9 Criminal Background Checks 10 Event Parking Permit Controls ........................ 10 Standard Operating Procedures ...................................................................................... 12 Audit of Parking Division – Centroplex Event Parking i MEMORANDUM To: Roger Neiswender, Director of Transportation From: Beryl H. Davis, CPA, CGFM, Director Office of Audit Services and Management Support Date: ...