The ART of Responsible Communication, livre ebook

Business leaders control information, data, and feedback. How should that power be managed in this digital age and fast-paced, globalized economy? That important question is at the heart of The ART of Responsible Communication. This book serves as a how-to guide for executives and emerging business leaders across multiple industries and a full spectrum of functional disciplines. The ART of Responsible Communication examines multifaceted corporate communication as a responsibility shared
by leaders across the enterprise. You simply cannot delegate all communication responsibility to the corporate communications department or a public relations agency. It is every leader’s responsibility to model and champion effective communication, requiring an ongoing commitment to Accessibility, Responsiveness and Transparency, or, in other words, The ART of Responsible Communication.
Introduction ......................................................................................... ix
Part 1 Embracing the ART of Values-driven Leadership ............ 1
Chapter 1 Accessibility ..................................................................... 3
Chapter 2 Responsiveness ............................................................... 13
Chapter 3 Transparency .................................................................. 25
Part 2 Communicating Responsibly
with Key Stakeholders .................................................. 35
Chapter 4 Managers and Supervisors .............................................. 37
Chapter 5 Employees and Contractors ............................................ 45
Chapter 6 Investors and Regulators ................................................ 57
Chapter 7 Reporters and Editors .................................................... 63
Chapter 8 Customers and Prospects ................................................ 71
Part 3 Leading with Values Daily—
The ART Action Plan ................................................... 81
Acknowledgments ................................................................................. 89
Bibliography ........................................................................................ 91
About the Author ................................................................................. 99
Index ................................................................................................ 101