-
197
pages
-
English
-
Ebooks
-
2005
Description
In this indispensable companion to the classic book Evaluating Training Programs—The Four Levels, Don and Jim Kirkpatrick offer detailed guidance for putting any or all of the Four Levels into practice. In addition, they show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.
Preface
Part I: The Four Levels' Biggest Challenge
1. The Four Levels in the 21st Century
2. The Challenge: Transferring Learning to Behavior
Part II: Foundations for Success
3. Strategy and Leadership
4. Culture and Systems
5. Success at Levels 1 and 2
Part III: Solutions to the Challenge
6. Support
7. Accountability
8. The Glue to Hold It All Together
Supportive Management
Part IV: Best Practices Case Studies
9. Manufacturing Organizations
10. Service Organizations
11. Taking Action
Index
About the Authors
Preface
Part I: The Four Levels' Biggest Challenge
1. The Four Levels in the 21st Century
2. The Challenge: Transferring Learning to Behavior
Part II: Foundations for Success
3. Strategy and Leadership
4. Culture and Systems
5. Success at Levels 1 and 2
Part III: Solutions to the Challenge
6. Support
7. Accountability
8. The Glue to Hold It All Together
Supportive Management
Part IV: Best Practices Case Studies
9. Manufacturing Organizations
10. Service Organizations
11. Taking Action
Index
About the Authors
-
Publié par
-
Date de parution
01 avril 2005
-
EAN13
9781576757970
-
Langue
English
-
Poids de l'ouvrage
1 Mo