Achieving Success in Nonprofit Organizations, livre ebook

This book is an essential tool to help you grow with your
nonprofit organization. Whether you are an executive director,
manager, board member, pastor, or key volunteer,
the details here will help you achieve so much more.
The four overarching areas of what the authors term a
“virtuous cycle in nonprofit organization success”—living
the mission, making good decisions, getting things done,
developing your team—emerged from literature searches,
focus groups, and surveys to discover objectively what
critical skills and knowledge are most useful to leaders of
nonprofit organizations.
Inside, experts contribute individual chapters in each of
these four areas. This book can be used as a reference for
specific skills and knowledge in any of these areas. It can
also be used as a text since it covers 16 specific chapters
within the four major sections and each chapter has a major
case study, assessment questions, and summaries of
key concepts.
List of Figures ........................................................................................ix
List of Tables ..........................................................................................xi
Preface ................................................................................................xiii
Chapter 1 Introduction .............................................. 1
Section 1: Living the Mission ...........................................................7
Chapter 2 Developing and Living Your Mission .............................................. 9
Len Brzozowski
Case Study: Friars Club
Chapter 3 Noses In, Fingers Out: The Board’s Role in
Achieving Success .............................................. 29
Dick Aft
Case Study: Love Your Neighbor Center
Chapter 4 Walking the Talk: Serving Stakeholders with Ethics,
Values, and Governance ..............................................47
Ann Marie Tracey
Case Study: Talbert House
Chapter 5 Community Engagement ..............................................63
John Mooney
Case Study: John XXIII Institute
Section 2: Making Good Decisions ................................................79
Chapter 6 Innovation: Creating New Products and Services ..........................81
Rashmi Assudani and Laurence J. Laning
Case Study: Support My School
Chapter 7 Making Good Decisions Using Data .......................... 97
Laurence J. Laning
Case Study: United Way of Greater Cincinnati
Chapter 8 Portfolio Management ..........................123
Paul Kling
Case Study: Starfire Council
Chapter 9 Leveraging Information Technology .......................... 143
Laurence J. Laning
Case Study: Health Collaborative
Section 3: Getting Things Done ...................................................165
Chapter 10 Financial Management .......................... 167
Phil Glasgo
Case Study: Buckhorn Children and Family Services
Chapter 11 Change Management .......................... 183
Lynda Kilbourne
Case Study: Xavier University
Chapter 12 Planning and Managing Projects More Effectively ..........................197
Kathryn N. Wells and Timothy J. Kloppenborg
Case Study: Mercy Neighborhood Ministries
Chapter 13 Sponsoring Projects .......................... 213
Timothy J. Kloppenborg
Case Study: Redwood Rehabilitation
Section 4: Developing Your Team.................................................. 233
Chapter 14 Creating Value Through Human Resources .......................... 235
Tamara L. Giluk and Shari Mickey-Boggs
Case Study: Xavier University
Chapter 15 Total Quality: Integrating Customer, Employee,
and Process Voices ..........................259
Timothy J. Kloppenborg
Case Study: Congregation of Saint Joseph
Chapter 16 A Strengths-Based Approach for Managing
Your People .......................... 279
Leisa Anslinger and Stephanie Moore
Case Study: Catholic Strengths and Engagement Community
Chapter 17 Creating a Sense of Employee Ownership:
Lessons From Worker-Owned Cooperatives.......................... 295
Ray West and Rebecca Luce
Case Study: Interfaith Business Builders and Its Cooperatives
Concluding Comments ........................................................................309
Appendix: Our Research Process ...........................................................311
Index .................................................................................................317