Customer-Driven Budgeting, livre ebook

Customer-Driven Budgeting comprehensive budgeting book emphasizes that the customer drives the business organization and processes and becomes the overriding purpose for a company’s existence and success. Inside, you’ll find crucial details that sum up a complete guide that covers every step in the budgeting cycle from the basics of organization, processes, and funding to budget execution and monitoring.

The author believes that the budget is the starting point and catalyst for gaining customers and that the budget prepares the company to supply the sales and marketing team reinforcements for giving a compelling reason for customers to buy from it.

This book can be used immediately in business budgeting that presents you with a modular format—starting at the beginning of the budget process and working through it entirely; or select a budget area most challenging to the business and work from there to other areas of priority.

Ancillary materials to accompany this book are available to download on the publisher's website.

List of Figures (p. ix)
List of Tables (p. xi)
Acknowledgments (p. xiii)
Read First! (p. xv)
STAGE I Budget Pre-planning (p. 1)
Chapter 1 Before You Begin (p. 3)
Chapter 2 Budget Cycle (p. 13)
Chapter 3 Budget Schedule (p. 17)
Chapter 4 Objectives, Performance, and Measurements (p. 21)
Chapter 5 Organizational Review (p. 37)
Chapter 6 Processes Review (p. 47)
Chapter 7 Key Management Areas: Budgeting Foundations (p. 57)
STAGE II The Pro Forma Financial Statements (p. 69)
Chapter 8 Sales Plan (p. 71)
Chapter 9 Capital Plan (p. 81)
Chapter 10 Production Plan (p. 91)
Chapter 11 Administrative Plan (p. 99)
Chapter 12 Total Staffing Plan (p. 113)
Chapter 13 Pro Forma Financial Statements (p. 119)
STAGE III Budgets Setting on a Shelf Gather Dust (p. 125)
Chapter 14 Execution Plan (p. 127)
Chapter 15 Period Ending Financial Reviews (p. 137)
Appendix A Suggested Budget Process Task List (p. 155)
Appendix B Customer Management Best Practices (p. 159)
Appendix C Major Vendor Management Best Practices and Policies (p. 167)
Conclusion (p. 177)
Endorsements (p. 179)
Notes (p. 181)
Bibliography (p. 185)
Index (p. 189)
Ancillary Materials Available for Downloading on Publisher's Website