Towards a reference-model for interaction oriented systems [Elektronische Ressource] / vorgelegt von Malte Philipp Armbruster

Towards A Reference-ModelFor Interaction Oriented Systems(RM-IOS)vorgelegt vonDiplom-InformatikerMalte Philipp Armbrustervon der Fakult¨at IV - Elektrotechnik und Informatikder Technischen Universit¨at Berlinzur Erlangung des akademischen GradesDoktor der Ingenieurwissenschaften– Dr.-Ing. –genehmigte DissertationPromotionsausschussVorsitzender: Prof. Dr. Uwe Nestmann1. Gutachter: Prof. Dr. Bernd Mahr2. Gutachter: Prof. Dr. Klaus Robering3. Gutachter: Prof. Dr. Manfred Thuring¨Tag der wissenschaftlichen Aussprache:28. Januar 2011———–D83Berlin 2011AbstractOne of the latest and most significant challenges in the domain of software de-velopment is the successful realization of good usability of the systems generatedby this domain. Given the results of conducted surveys regarding the economicalcosts caused by a lack of software system’s user friendliness this trend is easilycomprehensible and the inevitable consequence. However, the prevalent modelsin the domain of software engineering do not sufficiently reflect the aspects ofgood usability. Thus it is often not possible to include the knowledge and exper-tise offered by usability experts and designers into the development process ofsoftware systems.