Strategic Plan 2010-2013 draft for public comment May 20-…

North Carolina Department of Health and Human Services Division of Mental Health, Developmental Disabilities and Substance Abuse Services The State Strategic Plan: 2010-2013 Prepared by Planning Team Operations Support Section DRAFT May 20, 2010 Table of Contents Executive Summary............................................................................................................ 1 Chapter 1. Where are we now?.......................... 3 Historical Perspective..... 3 Progress: 2007 through 2010 ................................................................ 3 Environmental Factors.................................... 4 Chapter 2. What We Accomplished in 2007-2010............................ 6 Appreciation of our Partners........................... 6 Strategic Objectives of 2007 through 2010..................................... 7 Establish and support a stable and high quality provider system.................................... 8 Measures of Success ................................... 8 2007-2010 Accomplishments regarding High Quality Provider System.................. 11 Continue development of comprehensive crisis services ............................................. 13 ................................. 14 2007-2010 Accomplishments regarding Comprehensive Crisis Services ................ 18 Achieve more integrated and standardized processes and procedures.......................... 21 Measures ...