Service systems profitability research for real-time decision support using intelligent systems ; Aptarnavimo sistemų pelningumo tyrimai, realaus laiko sprendimų priėmimui, taikant intelektines sistemas

VILNIUS UNIVERSITY Darius Dilijonas SERVICES SYSTEMS PROFITABILITY RESEARCH FOR REAL-TIME DECISION SUPPORT USING INTELLIGENT SYSTEMS Summary of Doctoral Dissertation Physical Sciences, Informatics (09P) Vilnius, 2011 Doctoral dissertation was prepared in 2006-2011 at Vilnius University Scientific supervisor: prof. dr. Virgilijus Sakalauskas (Vilnius University, Physical Sciences, Informatics – 09 P) Consultant: prof. habil. dr. Rimvydas Simutis (Kaunas University of Technology, Physical Sciences, Informatics – 09 P) The Dissertation will be defended in council of Vilnius University Informatics Science trend: Chairman prof. dr. Romas Baronas (Vilnius University, Physical Sciences, Informatics – 09 P) Members: prof. dr. Eduardas Bareiša (Kaunas University of Technology, Physical Sciences, Informatics – 09 P) prof. habil. dr. Genadijus Kulvietis (Vilnius Gediminas Technical University, Physical Sciences, Informatics – 09 P) prof. habil. dr. Vytautas Kaminskas (Vilnius Magnus University, Physical Sciences, Informatics – 09 P) prof. habil. dr. Feliksas Ivanauskas (Vilnius University, Physical Sciences, Informatics – 09 P) Official opponents: prof. habil. dr. Gintautas Dzemyda (Vilnius University, Institute of Mathematics and Informatics, Physical Sciences, Informatics – 09 P) prof. dr.