The extent of introduction of electronic machinery in the office

european foundation for the improvement of living and working conditions THE EXTENT OF INTRODUCTION OF ELECTRONIC MACHINERY IN THE OFFICE ITALY THE EXTENT OF INTRODUCTION OF ELECTRONIC MACHINERY IN THE OFFICE ITALY EF / 84 / 58 / EN Copyright of THE EUROPEAN FOUNDATION FOR THE IMPROVEMENT OF LIVING AND WORKING CONDITIONS, 1984. For rights of translation or reproduction, application should be made to the Director, European Foundation for the Improvement of Living and Working Conditions, Loughlinstown House, Shankill, Co. Dublin, Ireland. -1-PREFACE The European Foundation for the Improvement of Living and Working Conditions, within the framework of its four-year rolling programme for 1981-84, is investigating, among other matters, the question of the effects of technological development on various areas of private and working life. This topic was examined from various perspectives and using various methodological approaches, the most essential of which are briefly described here in order to place the consolidated report on the project, "The Extent of Introduction of Electronic Machinery in the Office" within the overall context of the European Foundation's research programme. Firstly, an approach by Sector was undertaken, with four sectors serving as example of the extent to which, and the manner in which, electronic technology affects the lives and work of people using this technology, whether as customers or workers in the workplace.