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††††††††††††††††††††¾†††¾††Audit Preparation List The Clarksville-Montgomery County School System Process Management system is based on eight quality principles: Customer focus Involvement of people Systems approach to management Factual approach to decision-making Leadership Process approach Continual improvement Mutually beneficial supplier relationship Information found in parenthesis indicates ISO 9001:2000 requirements. “Evidence” is defined as hard copy, electronic, video, etc. depicting the information you are providing to the auditor. QUALITY PRINCIPLES: CUSTOMER FOCUS, LEADERSHIP, and INVOLVEMENT OF PEOPLE 1. Organizational chart (ISO 5.5.1) Ensure the department’s organizational chart is up to date. Ensure all staff members can locate and have access to the organizational chart. 2. Mission statement (ISO 5.3) What role does your department fulfill in carrying out the district’s mission? Ensure staff members can locate and articulate the mission of the district and department, and how the job they perform assists the district’s mission of student achievement. 3. Measurable objectives (ISO 5.4.1) Provide evidence that the department has established and is tracking measurable objectives. Action Plan – How do you plan to achieve the measurable objectives? Is data current; provide evidence depicting where are you at presently (baseline); where do you want to be (percentage of increase); are ...
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