Onboarding Benchmark Report

Onboarding
Benchmark Report

Technology Drivers Help Improve the New Hire Experience







August 2006





The Onboarding Benchmark Report

Executive Summary
Key Business Value Findings
First impressions last. Future-looking companies recognize that the first impression a
new hire makes of their work environment is critical to improving retention rates and
improving the company brand. A new employee that feels engaged in the company on
their first day of work will have a greater incentive to stay at that company. In today’s
environment, support for new hires is not only executed in the recruitment efforts but
more importantly, in a well defined, formalized on-boarding process.
Onboarding encompasses the variety of tasks and requirements involved with acclimating
and engaging a new employee in the company. Onboarding is no longer the new hire
“orientation” of the past. The checklists associated with onboarding have evolved into an
integrated experience. This report defines onboarding as a process involving: forms
management, tasks management, and socialization in the company culture. Companies
that incorporate these three components are those companies that will achieve optimal
ROI from their onboarding process. The data included in this report is derived from a
survey conducted in partnership with the Human Capital Institute and interviews with
senior executives in the human capital management community. ...