In 1997, a project called ‘Quality is our business too’ was set up to develop a person-centred

bild THE QUALITY NETWORK CHECKING QUALITY IN PERSON CENTRED WAYS The Quality Network Background to The Quality Network In 1997, a project called ‘Quality is our business too’ was set up to develop a person-centred approach to the audit of services for people with learning disabilities, based on evaluating outcomes for individuals. The project ended and from it The Quality Network was launched in 1998. The information contained in this booklet will explain: What The Quality Network is The Quality Network Principles How The Quality Network operates – the review process What kinds of services can be reviewed What makes for a successful review How to contact The Quality Network 2 What is the Quality Network: The Quality Network (TQN) works with people with learning disabilities, family members, providers and commissioners and looks at what life is like for people with learning disabilities and seeking ways to improve services. The Quality Network is a review not an inspection and allows your organisation to: Review your own service Find out what life is like for the people you support Make sure you use their ideas in your planning Find out what needs to change Decide what needs to be done Agree a way to keep on checking quality The review process has five key features: ...