The IATA Safety Audit of Ground Operations (ISAGO) programme is an internationally

4 pages

English

The IATA Safety Audit of Ground Operations (ISAGO) programme is an internationally

Phoiv - Suha

Le téléchargement nécessite un accès à la bibliothèque YouScribe
Tout savoir sur nos offres

4 pages

English

Le téléchargement nécessite un accès à la bibliothèque YouScribe
Tout savoir sur nos offres

A propos
Informations
Extrait

Description

DOASS Publication 18/2009 Amendment No.: Original IATA Safety Audit of Ground Operations (ISAGO) Information Paper February 2009 IATA Safety Audit of Ground Operations (ISAGO) DOASS Publication 18/2009 1. Foreword With the rapid growth of air traffic, airport operations have become increasingly complex. More and larger aircraft, an increase in ground support equipment and faster turnaround times all contribute to the challenge. The International Air Transport Association (IATA) has developed and implemented the IATA Safety Audit of Ground Operations (ISAGO) program with the main aims of improving operational safety in the airport ground operations environment, reducing ground handling incidents and accidents, and improving efficiency by reducing the number of audits on ground handling companies. ISAGO aims to bring improvements, similar to IOSA, in safety and efficiency for airports, airlines and ground handling companies. It is an internationally recognized and accepted system for assessing the operational management and control systems of a company that provides ground handling services for airlines. ISAGO is based on industry-proven quality audit principles and structured to ensure a standardized audit with consistent results. The ISAGO program is intended to create an audit pooling arrangement whereby registration of the company itself, and of each ground station, will be accepted by ...

Informations

Publié par	Phoiv
Nombre de lectures	17
Langue	English

Extrait

DOASS Publication 18/2009

Amendment No.: Original

IATA Safety Audit of Ground Operations

(ISAGO)

Information Paper

February 2009

IATA Safety Audit of Ground Operations (ISAGO)

DOASS Publication 18/2009

1. Foreword

With the rapid growth of air traffic, airport operations have become

increasingly complex. More and larger aircraft, an increase in ground

support equipment and faster turnaround times all contribute to the

challenge.

The International Air Transport Association (IATA) has

developed and implemented the IATA Safety Audit of Ground Operations

(ISAGO) program with the main aims of improving operational safety in the

airport ground operations environment, reducing ground handling incidents

and accidents, and improving efficiency by reducing the number of audits

on ground handling companies.

ISAGO aims to bring improvements, similar to IOSA, in safety and

efficiency for airports, airlines and ground handling companies.

It is an

internationally recognized and accepted system for assessing the

operational management and control systems of a company that provides

ground handling services for airlines. ISAGO is based on industry-proven

quality audit principles and structured to ensure a standardized audit with

consistent results.

The ISAGO program is intended to create an audit pooling arrangement

whereby registration of the company itself, and of each ground station, will

be accepted by IATA as demonstrating an acceptable standard of safety

performance to any operator, without that operator having to conduct its

own audit.

2. IATA Safety Audit of Ground Operations (ISAGO)

ISAGO is an audit program for ground handling companies serving airlines

at airports. The audit is built around a set of recognized standards tailored

to the nature and extent of operations of each company audited.

Upon

completion of the audit and correction of any findings, the ground handling

company is placed on an IATA-managed registry for a defined period, at

which time a renewal audit is required. Airlines may accept the ISAGO

audit registration in lieu of conducting their own audit.

Airport Operators

may accept the ISAGO as the external audit required by JCAR Part 140.

ISAGO is the first global safety audit program for ground service providers

that aims at improving operational safety and reducing the number of

audits.

It is modeled on the successful IOSA framework and is based on

internationally recognized standards.

It can serve as an effective model for

operational risk and safety management for ground operations.

Amendment no.: Original

March, 2009

1/3

IATA Safety Audit of Ground Operations (ISAGO)

DOASS Publication 18/2009

3. ISAGO Standards

IATA has developed a comprehensive set of Standards and

Recommended Practices (ISARPs) against which ground handling

companies applying for registration under the program will be audited. The

ISAGO Standards Manual (GOSM) has been published in order to provide

the operational standards, recommended practices and associated

guidance material necessary for the Audit of a ground operations service

provider. The GOSM may also be used as a guide by any provider desiring

to structure its management and operational control systems to be in

conformity with the latest industry operational practices. The GOSM is the

sole source of assessment criteria utilized by ISAGO auditors when

conducting an Audit.

4. Operators’ responsibilities

Airport operators are required to ensure that ground handling companies

or self-handlers’ airside operations are in compliance with the safety

measures prescribed in the Airport Certification Manual required by JCAR

Part 139.

Furthermore, ground handlers are required to meet certain criteria relating

to the competence of operations personnel as well as arranging for

external audits for their established Safety Management System and as

prescribed in JCAR Part 140.

ISAGO audits address compliance with the ISARPs, but even when fully

implemented, the ISAGO program is not intended to eliminate additional

audits of ground handling companies required by operator.

5. Benefits of the ISAGO Program

Trend data flowing from ISAGO audits can be used together with data from

other safety programs to enable the industry to identify specific areas of

ground handling in need of safety improvement and apply measures to

reduce damage, address root causes, and measure improvement.

Furthermore, ISAGO examines the complete spectrum of a ground

handling company and assesses continuity of operational management

and practices between headquarters and stations.

Amendment no.: Original

March, 2009

2/3

IATA Safety Audit of Ground Operations (ISAGO)

DOASS Publication 18/2009

Benefits to airlines that are required to audit ground handling companies

include:

• Reduction in number of audits

• Lower risk of ground damage

• Cost savings

• More efficient processes

• Improved quality standards

• Better understanding of high-risk areas within ground operations

As for Ground service providers, the benefits include:

• Reduction of incidents and accidents

• Fewer injuries to personnel

• Reduction of redundant audits from customer airlines

• Opportunity to refocus resources on operations

• Improvement of operational safety capability

• Enhanced company image and reputation

Regulatory Authorities will benefit from:

• Enhanced regulatory safety oversight

• Uniform audit process and recognized standards

• Improvement of oversight by airport operators

Ground handling companies that model their operations on the ISAGO

standards are viewed as companies committed to operate to globally

accepted industry best practices.

6. CARC Policy on the ISAGO program

CARC believes that ISARPs represent a good measure in ensuring

enhanced safety at airports, and compliance with the ISARPs should

improve the level of safety performance.

Ground Handling Companies and

Operators are recommended to note the information contained in this

Publication.

7. Further Information

Further information can be found on the IATA website (www.iata.org).

Amendment no.: Original

March, 2009

3/3

Univers
Ebooks
Livres audio
Presse
Podcasts
BD
Documents

The IATA Safety Audit of Ground Operations (ISAGO) programme is an internationally

YouScribe

Le catalogue

Le service

Les conditions