Benchmark White Paper Templage

www.benchmarkrs.com | info@benchmarkrs.com PRACTICAL SOLUTIONS FOR A COMPLEX WORLD Human Factors and Ergonomics Capabilities & Expertise January, 2009 What is Human Factors and Ergonomics? Human factors and ergonomics is a unique scientific discipline that systematically applies the knowledge of human abilities and limitations to the design of systems with the goal of optimizing the interaction between people and other system elements to enhance safety, performance, and satisfaction. In simpler terms, human factors and ergonomics focuses on designing the world to better accommodate people. Capabilities One of Benchmark’s strengths is in our ability to blend technology and psychology. We apply our understanding of human capabilities and limitations to our work, so we can offer solutions that are more acceptable, less costly and require less training and support. Our philosophy is to learn about the target audience to anticipate how new technology will be used and to carefully design the technology to create a safe and ideal user experience. Our human factors and ergonomics work spans a broad range from safety and physical ergonomics, to user analyses and functional requirements specifications, and to interactions and systems design. Our core skills include knowledge of user testing methods, cognitive psychology and human factors design principles; research techniques such as user modeling, interviewing, and ...