WORLD BANK WORKING PAPER
AFRICA HUMAN DEVELOP
Improving Primary Health
Care Delivery in Nigeria
Evidence from Four States
THE WORLD BANK
EMTN
NO. 187
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PW1_78w_be3_1--801p.WORLD BANK WORKING PAPER NO. 187
ImprovingPrimaryHealth
CareDeliveryinNigeria
EvidencefromFourStates
Africa Region Human Development Department
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PW1_78w_be3_1--801p.Contents
Foreword....................................................................................................................................
ix
Acknowledgments....................................................................................................................
x
AcronymsandAbbreviations................................................................................................
xi
ExecutiveSummary...............................................................................................................
xiii
PrimaryHealthCareDeliveryinFourStates..............................................................
xiii
UnderstandingthePerformanceofPrimaryHealthCareintheStates...................
xvii
DivisionofResponsibilityamongGovernmentLevels.............................................
xvii
Citizens/ClientsPolicyMakers....................................................................................
xviii
PolicyMakersProviders..................................................................................................
xx
ClientsProviders.............................................................................................................
xxi
PossibleWaysForward..................................................................................................
xxii
1.Introduction............................................................................................................................
1
Objectives.............................................................................................................................
2
ConceptualFramework......................................................................................................
3
Methodology.......................................................................................................................
5
2.Context....................................................................................................................................
7
HealthOutcomesandAccesstoHealthServicesinNigeria.........................................
7
ContextinStatesIncludedintheStudy...........................................................................
9
3.StatusofPrimaryHealthCareServices...........................................................................
11
OrganizationofthePrimaryHealthCareSystem........................................................
11
SurveyResults...................................................................................................................
12
InfrastructureandAmenities..........................................................................................
13
ServicesAvailable.............................................................................................................
14
EquipmentandMedicalSupplies...................................................................................
15
Pharmaceuticals................................................................................................................
16
HealthPersonnel...............................................................................................................
17
ExemptionandWaiverPrograms..................................................................................
20
EducationandPromotionActivitiesofPHCServices.................................................
30
ServiceCharges.................................................................................................................
31
4.DivisionofResponsibilitiesamongGovernmentLevels............................................
33
LawsandPoliciesInformingtheDivisionofResponsibilitiesfortheDeliveryof
PrimaryHealthCare.................................................................................................
33
DivisionofResponsibilitiesinPractice..........................................................................
34
PoliciesandGuidelines....................................................................................................
34
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PW1_78w_be3_1--801p.iv
Contents
PersonnelTraining............................................................................................................
36
HealthCarePersonnelManagement.............................................................................
36
Infrastructure:ConstructionandMaintenance.............................................................
37
ProcurementandDistributionofPharmaceuticalProducts.......................................
39
Supervision........................................................................................................................
41
PossibleWaysForward....................................................................................................
41
5.ClientsPolicyMakers........................................................................................................
43
LocalGovernmentRevenuesandResponsibilities......................................................
43
PublicFinancialManagement.........................................................................................
46
LocalGovernmentCivilService.....................................................................................
49
LocalGovernmentHealthExpenditure.........................................................................
50
LocalGovernmentAccountabilityforServiceDelivery..............................................
54
PossibleWaysForward....................................................................................................
55
6.PolicyMakersProviders....................................................................................................
61
CharacteristicsofHealthPersonnel...............................................................................
62
EducationLevel.................................................................................................................
63
IncentivestoProviders.....................................................................................................
64
MechanismstoRewardandDisciplinePHCPersonnel..............................................
67
OtherNegativeIncentivesFacedbyPHCPersonnel...................................................
68
HealthPersonnelCopingMechanisms..........................................................................
70
PossibleWaysForward....................................................................................................
71
7.ClientsProviders.................................................................................................................
74
Increa