Thurrock Council - Audit Commission's CPA scorecard 2006

Thurrock CouncilComprehensive Performance Assessment (CPA) scorecard 2006Overall performance for this CouncilThis is a Council that is improving adequately and demonstrating a 2 star overall performance.We reached this overall rating by looking at: What progress Thurrock Council has made in the last year – direction of travel How Thurrock Council manages its finances and provides value for money – use of resources's main services perform – service performance is run – corporate assessment Service assessments, use of resources and corporate assessments are scored on the Local Services Inspectorate Forum scale:1 = Inadequate performance – below minimum requirements2 = Adequate performance – only at minimum requirements3 = Performing well – consistently above minimum requirements4 = Performing strongly – well above minimum requirements Direction of travel The progress Thurrock Council has made in the last yearDirection of travel 2005 2006This assessment indicates the progress being made, or otherwise, improvingimproving wellto achieve improvement. adequatelyThe following summary has been provided to support this direction of travel assessment:Some of the Council’s priority areas are improving but overall performance is mixed. Around half of its performance indicators improved in 2005/06 whilst public satisfaction with services went up from 44% to 49%. Some services perform well. Its housing service is rated ‘excellent’. Adult social care serves ...