RSAG Workforce Optimization Benchmark Final 9-15-06

Workforce Optimization: Boosting Store-Level Productivity & Top-Line Performance Benchmark Report 2006-2007 Written By Paula Rosenblum Vice President, Research & Content Development Sponsored By Table of Contents Executive Summary ..............................................................................................................................i The Business Challenge...................................................................................................................i Opportunities....................................................................................................................................i Organizational Barriers....................................................................................................................i Technology Enablers .......................................................................................................................i “Bootstrap” Recomendations.........................................................................................................i SECTION I: Overview...........2 Why The Study Was Conducted ............................ ...