Performance management and planning audit

AccountsCommissionfor ScotlandPerformance managementand planning audit1999/2000ContentsPage1 Introduction 12 Background Best value in Scotland 3Best value audit findings 1998 5Future of Best Value 73 Audit methodology Scope and objectives of the audit 9Carrying out the audit 11Staffing and resource issues 12Audit support 14QCR 14Key stages of the audit 17Preparing for the audit 234 Getting startedAnnex 4.1 Letter to Chief Executive 27Annex 4.2 Scottish Executive Service Review 29AppraisalAnnex 4.3 Checklist for selecting service areas 33for auditAnnex 4.4 Details of audit coverage and timing 35(tobereturnedtoMSU)5 Main Audit Audit Objectives 37PMP criteria and audit templates:1 We understand the needs, expectations and 39priorities of all our stakeholders2 We have decided on the best ways to meet 45these needs, expectations and priorities3 We have detailed plans for achieving our 49goals4 Our plans are clearly based on the resources 52we have available5 We make best use of our available resources 546 We make best use of our people 577 We monitor and control our overall 60performance8 We have sound financial control and 64reporting9 We actively support continuous improvement 6810 We provide our stakeholders with the 77information they need about our services andperformance and listen to their feedbackAuditing planned improvements 78Annex 5.1 CoSLA/Accounts Commission 83Service Review Guidance6 Feedback and Meeting with ...