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May 30, 2005 Performance Measurement of 2004/2005 Business Plan Audit Results Ontario Energy Board Table of Contents Background......................................................................................................................................1 Methodology....................................................................................................................................1 Best Practices in Performance Measurement...................................................................................1 Key Business Objective 1 ................................................................................................................2 Keyjective 2.........3 Key Business Objective 3.........3 Keyjective 4.........4 Key Business Objective 5.........5 Keyjective 6.........5 Key Business Objective 7.........6 Audit Trail Report............................................................................................................................7 OCG STRATEGY AND ORGANIZATION CONSULTING i Background The Ontario Energy Board developed and published a business plan with associated performance measures for the business year 2004/2005. The progress made against the stated objectives is tracked and monitored throughout the year to ensure achievement of the business plan goals. An audit trail of deliverables has been developed and updated internally to validate the stated progress ...
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