Greater Manchester Audit Report - final 23 October 2001

HM Inspectorate of Probation AUDIT OF ACCREDITED PROGRAMMES North-West Region of the National Probation Service for England and Wales Report on: Greater Manchester Probation Area – Think First June 2001 Greater Manchester Probation Area Audit Report 2 Greater Manchester Probation Area Audit Report Acknowledgements: We are grateful for the cooperation of staff from the Greater Manchester Probation Area in completing this audit. The audit team comprised: Christine Fiddes Andy Bonny Rosanna Heal Deputy Audit Manager Breda Leyne Alan MacDonald Kate White Audit Manager Inspection and Audit Officers Frances Flaxington HM Acting Deputy Chief Inspector of Probation Glossary ACE Assessment, Case Recording and Evaluation System CO Chief Officer HMIP HM Inspectorate of Probation IAPS Interim Accredited Programmes Software IQR Implementation Quality Rating JAP Joint Accreditation Panel LSI-R Level of Service Inventory-Revised N/A Criteria not assessed OASys Offender Assessment System OGRS Offender Group Reconviction Scale PSO Probation Service Officer SPO Senior Probation Officer Contents Page Context: 4 Scoring Approach: 4 Overview: 5 Findings and recommendations: 6 SECTION A: COMMITTED LEADERSHIP 7 SECTION B: PROGRAMME MANAGEMENT RESPONSIBILITIES 9 SECTION C: QUALITY OF PROGRAMME DELIVERY 19 SECTION D: CASE MANAGEMENT RESPONSIBILITIES 22 Next Steps 25 Scoring summary sheet: 27 3 Greater Manchester ...