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12
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English
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Documents
Description
LORIDA EPARTMENT OF RANSPORTATION F D T EXECUTIVE SUMMARY This report presents the results of the operational and organizational review of the Florida Department of Transportation (FDOT), commissioned by the Florida Transportation Commission (FTC) pursuant to Senate Bill 772, and conducted by KPMG Consulting LLC. The operational and organizational review of the FDOT is intended to present opportunities for improving the Department’s operation and enhancing the quality of service provided by the Department, its management and employees. This report comes at a time when Florida state government is planning a strategic transformation in operations and service delivery. Florida’s businesses and citizens are demanding continuous change in the “ways of government” - better, faster and cheaper service. Under the leadership of Governor Bush, Florida government will be transformed through the implementation of an Enterprise Model for government. The Enterprise Model will ensure that the focus of government is placed on its only customer, the citizens of Florida. The Enterprise Model will also ensure that redundant business functions are eliminated while productivity and value are increased by leveraging like services across the Enterprise. The Enterprise transformation revolves around practical strategies to improve service delivery, increase public safety, and enhance Florida’s economic development by leveraging new technology, consolidating services, ...
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English