Audit of the Immigration and Refugee Board of Canada

Audit of the Immigration andRefugee Board of CanadaA report by thePublic Service Commission of CanadaOctober 2009Public Service Commission of Canada300 Laurier Avenue WestOttawa, Ontario K1A 0M7CanadaInformation: 613-992-9562Facsimile: 613-992-9352This Report is also available on our Web site at www.psc-cfp.gc.caCat. No. SC3-145/2009E-PDFISBN 978-1-100-13342-3© Her Majesty the Queen in Right of Canada, representedby the Public Service Commission of Canada, 2009Audit of the Immigration andRefugee Board of CanadaA report by thePublic Service Commission of CanadaOctober 2009All of the audit work in this report was conducted in accordancewith the legislative mandate and audit policies of thePublic Service Commission of Canada.Table of ContentsSummary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Reason for the audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Immigration and Refugee Board of Canada’s challenges . . . . . . . . . . . . . . . . . . . . . . . . . 5Focus of the audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Observations and recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . ...