10773-OMS Benchmark 4pp A4

Mrs Te Reo Boston Aesthetics Clinic (UK) Limited“Your services have been professionally run at all times. It hasalways been a pleasure to deal with your staff. I would definitelyrecommend you and I already have. Your Company has given us aconfidence in the service we provide to our customers.”Mr Wood Fulbourn Medical“You’ve done a wonderful job for us. You make it easy and takecare of everything. We just provide you with names and you geton with it. I’ve never had any reason to complain. Everything hasalways come back to us presented in a good fashion. ISO hasbenefited our business and BenchmarQ is part of that. It gives usfeedback as to how our valued customers really feel, becausethey’re more willing to talk to an independent person than theyare to us directly sometimes. You tend to get a more honestresponse.”Mr Ilderton QFSL Cleaning UK Limited“I think it was most helpful getting feedback from the clients. Wewere pleasantly surprised by how in-depth BenchmarQ goes intoa survey. I think it was important you clearly identified everythingthat we do. You asked the right questions and the responses wereopen and honest. It showed our major strengths and where wehad room for improvement and we will improve on it. The surveyyou carried out really surprised my Co-Directors and impressedthe clients. I’d say it was probably fundamental in the decision bya major client who awarded a contract.”Mr Johnson Landmark Surveys (Wales) Limited“It’s given us some ...