Nikola KNEŽEVIĆ, PhD Faculty of Transport and Traffic Engineering ...

Nikola KNEŽEVIĆ, PhD Faculty of Transport and Traffic Engineering, University of Belgrade, Serbia Nikola TRUBINT, PhD Republic Agency for Postal Services, Belgrade, Serbia Dragana MACURA1 Faculty of Transport and Traffic Engineering University of Belgrade, Serbia E-mail: Nebojša BOJOVIĆ, PhD Faculty of Transport and Traffic Engineering, University of Belgrade, Serbia A TWO-LEVEL APPROACH FOR HUMAN RESOURCE PLANNING TOWARDS ORGANIZATIONAL EFFICIENCY OF A POSTAL DISTRIBUTION SYSTEM Abstract: Optimal human resources management, optimization of the required number of workers in specific technological operation phases, represents one of the most important management tasks in postal systems

• universal service segment
• initial list of factors for the examination
• distributive system units
• postal services
• efficiency
• regression analysis
• business activities
• factors
• -1 unit
• unit