Course 155: Effective Business Communication & Negotiation (4 days

• cours - matière potentielle : objectives unit
• cours - matière potentielle : outline… introduction
• exposé

155/ 1 1‐800‐ROI‐9877  tt raiiniingbyROI.. com       Course 155:   Effective Business Communication & Negotiation  (4 days)  Course Description… Effective communication – listening, speaking, and reading – is a common characteristic of successful business people. It yields common understanding of goals, tasks and techniques. It is the basis of productive business relationships, and the basis for negotiating a common ground between people with differing viewpoints and interests.

• separate people from the problem
• basis of productive business relationships
• common characteristic of successful business people
• effective meetings
• problem definition
• common goal
• win-win result
• -1 unit
• unit
• communication