Audit of Infrastructure Canada

Audit of Infrastructure CanadaA report by the Public Service Commissionof CanadaOctober 2009Public Service Commission of Canada300 Laurier Avenue WestOttawa, Ontario K1A 0M7CanadaInformation: 613-992-9562Facsimile: 613-992-9352This Report is also available on our Web site at www.psc-cfp.gc.caCat. No. SC3-143/2009E-PDFISBN 978-1-100-13340-9© Her Majesty the Queen in Right of Canada, representedby the Public Service Commission of Canada, 2009Audit of Infrastructure CanadaA report by the Public Service Commissionof CanadaOctober 2009All of the audit work in this report was conducted in accordancewith the legislative mandate and audit policies of thePublic Service Commission of Canada.Table of ContentsSummary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Focus of the audit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Observations and recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Staffing management systems need improvement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Human resources planning did not provide direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Performance monitoring of staffing systems is ...