Uniphore Software Systems Teams With Nuance Communications to Expand Speech Recognition and Voice Biometrics for Banks in India

Uniphore Software Systems Teams With Nuance Communications to Expand Speech Recognition and Voice Biometrics for Banks in India PR Newswire CHENNAI, June 27, 2012 CHENNAI, June 27, 2012 /PRNewswire/ -- Uniphore Partnership Leverages Nuance Customer Service Solutions for Expansion of Financial Services in the Rapidly Growing Indian Market Nuance Communications, a leading provider of voice and language solutions and Uniphore Software Systems, a fast-growing software company focused on delivering speech-based mobility solutions to businesses, announced a partnership that will expand the use of Nuance Speech Recognition and Voice Biometric Solutions in banking institutions throughout India. Nuance Voice Biometrics solutions enable a cost-effective and secure way to authenticate customers using their voice as their password. Speech as a medium for authentication is especially important in rural areas of India, where personal computer (PC) ownership and web-based banking is limited, and literacy levels are lower than in other parts of the country. By leveraging Nuance solutions, Uniphore has developed a mobile voice banking application that identifies customers with voice biometrics, and processes the entire transaction through the use of speech-based navigation. Users can conduct banking and commercial transactions with any mobile phone, including low-cost feature phones, entirely through automated conversation.