UK Retailers in Christmas Gamble as Stock-Outs Could Cost 1.87bn pounds Sterling in Lost Opportunities This Christmas

UK Retailers in Christmas Gamble as Stock-Outs Could Cost 1.87bn pounds Sterling in Lost Opportunities This Christmas PR Newswire LONDON, Dec. 12, 2012 - New Research from CEBR Sponsored by NetSuite Reveals That Limited Supply and Poor Demand Planning is Driving Out-of-Stock Situations for Retailers in Vital Christmas Period Key findings: - Retailers stand to lose around 1.87 billion pounds Sterling in revenues by not being able to satisfy consumer demand - 1.7 billion pounds Sterling could be lost to competitors this Christmas due to lack of product availability - A total of 147 million pounds Sterling may be lost to retailers altogether, as consumers are unable to purchase out-of- stock products - More than half of retailers surveyed (66 percent) experienced stock-outs of particular products last Christmas, with these retailers not being able to fulfill an average of 21 percent of their Christmas orders due to a lack of product availability - Half of the top causes of stock-outs are entirely within the retailers' control: inaccurate demand planning, wrong retail channel mix and a lack of a holistic view of the business - Multi-channel retail may continue to challenge retailers this Christmas – 20 percent of consumers surveyed say they plan to shop through a mobile device this Christmas, while 68 percent of consumers plan to spend more online compared to in-store LONDON, Dec. 12, 2012 /PRNewswire/ -- A research report sponsored by NetSuite Inc.