Teleperformance Receives 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award

Teleperformance Receives 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award PR Newswire SINGAPORE, June 7, 2012 SINGAPORE, June 7, 2012 /PRNewswire/ -- Teleperformance has been awarded the 2012 Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year at the 2012 Frost & Sullivan Asia Pacific ICT Awards held on the 7th of June at the Shangri-La Hotel, Singapore. Founded in 2004, the 2012 Frost & Sullivan Asia Pacific ICT Awards seeks to recognize companies and individuals that have pushed the boundaries of excellence, rising above the competition and demonstrating outstanding performance across Asia Pacific. The recipient of this award was assessed on their revenues, market share, capabilities, and overall contribution to the industry. "Teleperformance stayed ahead in a fiercely competitive outsourcing market by transforming itself to be reliable partner to deliver excellence in customer experience. Widespread geographical footprint with multilingual capability, excellent local leadership, an exemplary successful 'hub and spoke operational model', extensive in-house R&D capabilities and persistent investment on state of the art technology reinforces Teleperformance's commitment to service and operational excellence," said Sathya Subramanian, Research Analyst for Frost & Sullivan's ICT practice.