MarketsandMarkets: Customer Experience Management (CEM) & Voice of Customer (VOC) Analytics Market worth $6.61 Billion by 2017

MarketsandMarkets: Customer Experience Management (CEM) & Voice of Customer (VOC) Analytics Market worth $6.61 Billion by 2017 PR Newswire DALLAS, October 11, 2012 DALLAS, October 11, 2012 /PRNewswire/ -- According to a new market research report, "Customer Experience Management (CEM) Market & Voice of Customer (VoC) Analytics Market - Worldwide Market Size and Forecasts (2012 - 2017)", published by MarketsandMarkets (http://www.marketsandmarkets.com), the total CEM and VoC Analytics market is expected to reach $6.61 billion by 2017 with a CAGR of 19.8%. Browse 124 tables spread through 290 pages and in-depth TOC of "Customer Experience Management (CEM) & Voice of Customer (VOC) Analytics Market (Vs CRM, Social CRM, Social CEM) - Advanced Technologies (Feedback Management, Web Analytics, Text Analytics, Speech Analytics), Touch points, Adoption Trends, Best Practices & Success Factors -Worldwide Market Size and Forecasts (2012 -2017)" http://www.marketsandmarkets.com/Market-Reports/customer-experience-management-cem-market-543.html Early buyers will receive 10% customization of reports. CEM and VoC concept is getting significant traction in the technology market nowadays. This is one of the hot topic in the market after CRM.