Jebsen & Jessen Communications is 2012 Frost & Sullivan SEA Contact Center System Integrator of the Year

Jebsen & Jessen Communications is 2012 Frost & Sullivan SEA Contact Center System Integrator of the Year PR Newswire SINGAPORE, Oct. 1, 2012 SINGAPORE, Oct. 1, 2012 /PRNewswire/ -- Jebsen & Jessen Communications (JJC) has been awarded the 2012 Frost & Sullivan Southeast Asia Contact Center System Integrator of the Year Award. The award was presented at the 2012 Frost & Sullivan Asia Pacific Best Practices Awards held on the 25th of September at the Shangri-La Hotel, Singapore. The Frost & Sullivan Award for System Integrator of the Year is presented to the company that has demonstrated innovation, excellence, and growth in the Contact Center industry in the region. "Jebsen & Jessen Communications (JJC) continues to strengthen market leadership with its focus on providing contact centers a holistic solution that not only enhances their customer experience but also optimizes internal resources and process. With an increasingly service oriented culture and consultative approach, JJC further gained mind share as a trusted partner among decision makers in contact center markets in the region," said Krishna Baidya, Industry Manager, ICT Practice, Frost & Sullivan Asia Pacific. In the current business environment where customers' needs for cost saving and greater ROI is severe, JJC is transforming itself rightly to be more service oriented and be the advisor partner its customers are looking for.