Interactive Intelligence Receives 2012 Frost & Sullivan Asia Pacific Emerging Vendor of the Year Award

Interactive Intelligence Receives 2012 Frost & Sullivan Asia Pacific Emerging Vendor of the Year Award PR Newswire SINGAPORE, Nov. 1, 2012 SINGAPORE, Nov. 1, 2012 /PRNewswire/ -- Interactive Intelligence has been awarded the 2012 Frost & Sullivan Asia Pacific Emerging Vendor of the Year award in the Contact Center Applications Market. A part of the Frost & Sullivan Asia Pacific Best Practices Awards programme, this award is presented each year to the company that exhibits excellence in revenue and market share growth; innovation and differentiation strategies; major customer wins and milestones; and outstanding achievements and the ability to become a major force to be reckoned within the industry. The Asia Pacific contact center applications market was estimated to be worth US$805.2 million in 2011, a 13.1 percent growth over the previous year. The market in 2012 is estimated to be worth US$890.0 million. Interactive Intelligence grew its contact center applications revenue in Asia Pacific by more than 25 percent in the year 2011. "Interactive Intelligence has expanded its customer base across its key markets in Asia Pacific and is positioned and equipped now with a strong product portfolio and solid growth strategy," said Krishna Baidya, Industry Manager, ICT practice, Frost & Sullivan Asia Pacific. Interactive Intelligence differentiates itself with its flagship offering Customer Interaction Center® (CIC) - an open, all-in- one IP communications software suite.