Frost & Sullivan Recognizes Revana Growth Services for its Service Leadership in the Contact Center Outsourcing Market

Frost & Sullivan Recognizes RevanaFrost & Sullivan Recognizes Revana Growth Services for its Service Leadership in the Contact Center Outsourcing Market PR Newswire MOUNTAIN VIEW, California, March 11, 2014 -- Revana has stayed ahead of the competition by investing in new and innovative technologies Based on its recent analysis of the contact center outsourcing market, Frost ®& Sullivan recognizes Revana , a wholly owned subsidiary of TeleTech Holdings, Inc. (NASDAQ: TTEC), with the 2013 North American Frost & Sullivan Award for Customer Service Leadership. Revana is the customer growth division of TeleTech. TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing (BPO) solutions. TeleTech's solutions are centered on a holistic customer engagement platform that includes elements like, customer experience strategy consulting, customer intelligence, multi- channel communications, CRM, complex customer interaction management, direct sales and marketing, workforce training and development, workforce management, and technology solutions for unified communication. The Revana product suite supports every stage of the customer lifecycle, including pre- and post-sales programs. Revana's full-service sales solutions harness the power of dedicated sales and marketing teams. Their solution brings together digital demand generation, lead generation and nurturing, acquisition sales, customer growth and retention.