Frost & Sullivan Offers Insight and Actionable Strategy for Hardwiring Customers to your Business

Frost & Sullivan Offers Insight andFrost & Sullivan Offers Insight and Actionable Strategy for Hardwiring Customers to your Business PR Newswire MOUNTAIN VIEW, California, Jan. 23, 2014 -- Customer Contact event to assist businesses on how to serve multi- generational customers and provide the service they deserve Contact Center Strategy is always a hot topic, particularly when it comes to learning how companies should serve today's customer and affirm their loyalty. Frost & Sullivan discusses how this strategy can be created, along with making call center technology work to achieve consistent and improved results within the call center and larger organization at the 10th Anniversary Customer Contact 2014, East: A Frost & Sullivan Executive MindXChange taking place April 6 - 9, 2014 in Marco Island, FL. Frost & Sullivan offers a program at this event that consists of interactive tracks focusing on actionable strategy and optimizing today's technology in order to address diverse organizations' specific goals and serve them successfully. Executives seeking insightful takeaways and actionable strategy to enhance their customer's experience should attend this event. Participants will have the opportunity to meet and collaborate with senior- level executives in customer contact, customer service and customer experience. Attendees will also participate in interactive sessions, enabling them to actively share insights, ideas and best practices across industries.