Making a comment or complaint2

If you need this information in another format (such as large print, audio or another language) please contact us. 0845 111 0000Making a comment or complaintPutting things rightContact us www.riverside.org.uk email: enquiries@riverside.org.uk Customer Service Centre 24 hours a day, 365 days a year 0845 111 0000 or 0345 111 0000 Y ou can also visit your local office (for more details visit our website or call us) We are happy to accept Typetalk calls Minicom: 0845 111 7766The Riverside Group Ltd Registered office: 2 Estuary Boulevard, Estuary Commerce Park, April 2009Details correct at time of printingLiverpool L24 8RF tenant tenantA charitable Industrial Printed on 75% recycled paper checked checkedand Provident Society with 25% from FSC-certified sourcesTenant Services Authority No. L4537 A-R2/012-0409V1.0CThis leaflet tells you how to Our commitmentcomment or complain about our services. It explains what to do At Riverside, our customers are at the heart of what and how we can help. This is one of we do and we are committed to delivering a high a number of leaflets we produce for quality service. our customers. You can find them all We aim to be open and honest about what we do, on our website or in our offices. provide information quickly and do our best to help anyone who contacts us. At Riverside, we are committed to providing excellent service to all our customers. We value diversity and We value feedback do everything we ...