Audit Commision Reports

Inspection report PATHFINDER June 2004 Supporting People Programme Leicester City Council p 2 Leicester City Council - Supporting People Programme Pathfinder Inspection Contents Introduction to the Supporting People Programme 3 Pathfinder inspection 3 Background 3 Context 9 The locality 9 The Council 9 Supporting People – ODPM framework for delivery 9 Supporting People – housing related Support Services in Leicester 10 How good is the service? 11 Are the aims clear and challenging? 11 Does the service meet these aims? 13 How does the performance compare? 20 Summary 21 What are the prospects for improvement to the service? 23 Ownership of problems and willingness to change 23 A sustained focus on what matters 24 The capacity and systems to deliver performance and improvement 24 Integration of continuous improvement into day-to-day planning 25 Summary 26 Documents reviewed 27 Reality checks undertaken 27 List of people interviewed 28 Appendices 30 Demographic information 30 Performance information 32 Positive Practice 41 Leicester City Council - Supporting People Programme p 3 Pathfinder Inspection Summary Introduction to the Supporting People Programme 1 ‘Supporting People’ is the government’s long-term policy to enable local authorities to plan, commission and provide support services which help vulnerable people live independently. The programme went live on 1 April 2003. 2 The aim of the Supporting People programme ...