2002 BBB Auto Line Audit

2002 AUDIT OF THEBBB AUTO LINE INCLUDING:THE STATE OF FLORIDAANDTHE STATE OF OHIOPrepared by:MORRISON AND COMPANY1339 Tatum Gulf RoadCloudland, Georgia 30731Telephone and Fax: 1-706-398-3789E-mail Address: jimkitty@tvn.netTABLE OF CONTENTSTABLE OF CONTENTSP R E FA C E : IN C E P TIV E IN FOR M A TION ....................... P refac e, P age 1SECTION 1: INTRODUCTION .......................... P refac e, PS E C TION 2: S TA TU TOR Y R E QU IR E M E N TS.............. P refac e, P age 2S E C TION 3: C ON D ITION S ............................ P refac e, PS E C TION 4: FIN D IN GS............................... P refac e, P age 4A. Manufacturer Warranty Materials ................ P refac e, P age 6B. Office Practices and Procedures P refac e, PC. Record-Keeping Pr ................... P refac e, P age 7D . C om parativ e S tatis tic al A naly s is P refac e, PSECTION 5: RECOMMENDATIONS AND CONCLUSIONS . . . Preface, Page 7C H A P TE R 1: M A N U FA C TU R E R WA R R A N TY M A TE R IA LS.......C hapter 1, Page 1SECTION 1: INTRODUCTION.........................CS E C TION 2: S TA TU TOR Y R E QU IR E M E N TS.............Cage 2S E C TION 3: C ON D ITION S ...........................C hapter 1, Page 3S E C TION 4: FIN D IN GS..............................Cage 6A. AM General Sales Corporation (Hummer) .......Cage 11B. American Honda Motor Company (Honda and Acura) ..........................C hapter 1, Page 12C . A m eric an Is uz u M ...